We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm size xs and pedi M was perfect
I love it, looks exactly like picture material is also great, stretchy, and superrr cute the colour is not faded at all everyone asks me about my top worth the money
it’s shorter than i thought so i gave it to my friend and she loves it
It's just like in the photo, the sent was in the stipulated time. I ordered a size L and I'm big. Don't pee on my bust. I'll send him to fix. But the color and fabric is divine
very nice material, glossy pu leather. It is a bit small for my breasts (chest size 104cm), but for 95cm would be great.
Nice, it took a while, but it came. It comes with a strong smell, but within minutes of removing it from the packaging it already dispersed
Very cute. Came as described
Spodziewałam a little something different, but and so is great!
Piece of pink oilcloth, chest 85 cm-m very small
Just like the picture! I recommend this super
The product is as described, I am size S and I stay perfect does not serve girls with much bust as it is minimally elasticated I delay a little more of the estimated time.
top is nice, and the right fabric, not stretchy, I am a size 8uk and a 34b cup , the medium fits perfect
AMAZING!!!!!!!!!!! LOVE IT SO MUCH! Came so fast! Super fast! I didn’t even wait a month <3
En neon pink
The top is beautiful and good quality ounque is quite small this is an l and it fits very tight i hope it gives up a little because it's taken me a lot to put it on because it's lia and stuck to being of plastic. fast shipping