We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's fast. Fabric very cozy, comfortable ומנצנץ. -Bit long midi, or שהייתי should order size smaller. Glitter fall in bulk in but it's no hits בנראות dress. Look odd וקצת slouch, still no הבנתי if אלבש or not.
I'm shocked, the quality is decent, very beautifully sparkles! Live looks better than in the photo
This dress is just chic-shine. It came very quickly, well packed, odorless. S at 42 R sat well, does not press and does not hang. The length does not bother at all, although short (height 157 cm + small heel). The only thing that is wrong is the color. It's not pure gold, it's closer to rose gold. The chest is strongly open, so the cutout was pinned with a pin. Glitters brightly, word decoration. Certainly a cool dress, which will pay attention to.
The dress is beyond praise. We in Samara this 2000 is worth. I ordered almost without feedback. And not for nothing. Very festive and sparkling. I recommend!
I ordered for a friend. It came. Now I want that, too. It's just a bomb bomb. And you won't say it's worth so little. One of the most profitable purchases
Dress krutetskoe, from the store in delight this has not yet met on Alika, all wishes took into account, instantly sent at my request, delivery 11 days track about tracked. I wish prosperity and good luck to the seller very nice!!!
The dress is good, on the parameters 79 65 92 height 162 the store advised the size M, approached, the smaller size would be too tight. Fabric polyester, does not shine, the color is rather dark gray due to sequins, inside is black. Sequins are a lot and they are very siuyuat, crumble, so immediately washed. There were threads, cut. Dress for smell, tied to inner ties and belt. Sleeves are not short, cuffs on the buttons. I want to note the promptness of the seller: asked to send the dress faster to get to 31/12, sent the same day, the parcel came 18 days before Yekaterinburg. The seller is polite and responsive. Overall nice dress, I recommend the product and the seller.
Fast shipping. Dress robe, inside the curl and outside. Very shiny strewn with sparkles, sprinkle everywhere. The material is knitwear, not thin, does not shine through, at least in artificial lighting. Color beige urgent. At 42-44 is large, this applies mainly to Sleeves., wide and long. Photos did not art houses, as is. In general, not bad.
Three weeks to Ufa. Super dress. elegant, as in the picture. on 92-70-90 took L, just. I recommend, thank you!!!!