We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality is good, looks straight like on the photo. Davolna. Thank you for shipping
I love the quality of the dress! It fits very well, and it's been made nicely, very well sewed. And besides the problems with the coronavirus, the store is very responsible and the shipping was very fast! Thank you seller! Wish you good health and prosperity!
Good dress, I have the size XS. If you take without suture underwear flesh color will be good.
It looks very nice it's a little transparent but the fabric is chubby
Excellent dress, smooth seams. The color is pleasant without Gray and pig pink. Very nice fabric, similar to natural. Of course, underwear needs seamless and seams from pantyhose will be visible. Purchase satisfied. Long fast.
Probably, it was necessary to take a little more, but the dress is good. At 85-59-92 sits straight tight. But the dress is good
Super sexy dress. Perfectly fitted, shipping within a month. Recommend
A good dress but shines through
really nice, got size s came in 15days
Color beautiful delicate translucent dress need seamless panties to wear, the dress is not winter and spring because thin) but really liked)) plus oooochen fast delivery 9 days
Looking very good comfortable material
The dress is good, more "on the way out", not tight, but the quality is good. height 1,77; 87-67-98 size M sat as it is necessary. the dress for high growth is excellent, the length to the middle of the calf, the sleeve is also long. I liked everything
Excellent quality, wife is happy took M
Very good dress
The dress went almost 2 months to Kazakhstan, it is not clear where the month lasted. The dress is beautiful, does not stretch and long, walking is not very convenient. The size corresponds to-42-44 s came up perfectly.
The fabric is quite dense. Stretches badly, but still underwear needs seamless. Very qualitatively sewn. At 88-68-95 height 175 took m, i like how it sits.
Pay chic! Duge garna yakyst, schvidka delivery. Yedine, who sticks the zadovge, ale i tsogo ochikuvala, that tsozsim is not a problem)
Egy kicsit szűk, az anyaga kevésbé rugalmas, mint gondoltam, de egyébként nagyon csinos. Nagyon tetszik, köszönöm!
Amazing dress. Good quality. Ships within 2 weeks. Love it