SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Looks good thank you
I loved it.
Very nice material. The size was wrong... Took S for height 170-small!!
Very nice! I advise to take one more size. It looks very fair to me.
The goods never came, maybe the glitch what happened. But the store faithfully returned the money. There are no questions about it
Today I took it at the post office, came home and immediately measure, I sat down just perfectly) after reading the reviews I took on the size more and did not lose. I sat down like a glove, the color is the same as the picture material is good, soft I really liked. Thank you very much to the store.
Good quality. Just like in the photo. Fast delivery.
On size 40-42 very tight, especially sleeves
everything fine love this
Body is super, the quality is very good, pleasant to the body. Delivery to Yakutsk month, the track was not tracked, but everything came. Very satisfied. On height 167 size S is ideal.
Stretcher Polish size M, zamówiłam L, fits but is pretty tight, next time wzięłabym size larger material Good, clasp smooth, fast shipping, recommend
It's really beautiful I charm good fabric just take one size more than you are for a size m looks great the L
I liked everything
Such good fabric! Size up one and it will fit perfect!
Bodik is good, the material is pleasant to the body. Size ordered s a little cramped on my parameters og82 ot66 ob90 height 1,58
Fits perfectly. I'm 152cm tall and weight 50kg. Size s fits perfectly. The material is very soft but not sweaty.
Sooo Hot
Very good quality. Pleasant to the body. Fast shipping. Just like in the picture
I really love this. Thank you!
Came quickly quality Good
Perfect. I wear s and ordered s all fit. On the chest 80b just.
Very nice fabric, overall looks good. Delivery for 2 weeks
Sexy, it's perfect thank you
On the growth of 176 size m village back to back, it would be better to fit l, and so the quality is good
Nádherné body