SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I loved divine thank you
Beautiful I loved it, came quick thank you
Bright beautiful swimsuit! The print is clear, after washing its color has not lost. There are removable cups, hygienic sticker. On the parameters 85-65-96, height 166, swimsuit large, take m. The quality is fine, the seams are all even. To buy I highly recommend, looks cool
Beautiful, wears well, bought the bigger size.
Everything id ok, like on Photo. Thank you!!!
Thank you very much. Beautiful bright.
Excellent quality, I love it. I'm a little big because it's for my sister-in-law, but it fascinates Me. Good fabric, bring glasses
Wonderful!! Excellent quality!!
Thank you store, miracle swimsuit
They are all exactly as shown in the picture
Stunning the perfect size according to the store arrived very fast the fresh lovely fabric looks better than in the photo inside has its filler
I love it! very good quality. there is no smell. fabric nice I took size M. My weight 63kg, 1.70cm. Fit perfect.
Dress... it totalny Sztos! 10/10. I WIP cm. wzielam size L and is perfect. Fast delivery. Recommend!!!!
super fit! ready for summer! I'm 1.80m and have a european size 44. XL fits me perfect. I ordered a size S for my daughter of nine years old she is 1.48m. This one is only a little to big for her, but not so she cant wear it. I received the bathingsuits in 2 weeks.
Mega fast delivery, 12 days to Odessa. The description is accurate, the color corresponds. Size s came up perfectly. My growth parameters 165 cm. About 92 cm, OG 92 cm. The fabric is dense, stretches. Photo in the swimsuit I'll throw later.
This shop never disappoint me, the quality of the fabric is amazing, stretchy, good finish is and beautiful color
If your chest is larger than the second size, then I do not recommend, spitting, but swimsuit bomb