SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Lindo
Nice material
Доставка 3 недели в почтовом пакете и индивидуальный пакет. Платье можно заказать в одной из 6 расцветок, я выбрала бежевое. Размер М на параметры 90-73-94. Село отлично, материал эластичный, садится по фигуре. Длина на рост 165 мини У платья квадратный вырез декольте, такой же и на спинке, достаточно широкие лямки. Материал полиэстер и спандекс, эластичный, не просвечивает, приятный к телу. Пошив аккуратный, торчащие ниточки отсутствуют. Платье классное, стоит лишь подбирать под него нижнее белье, которое не будет выделяться. Рекомендую!
If you’re thinking about getting this do it!!!!!!!! It looks so good the material is very good and not at all see-through or thin. This literally snatches your body to the gods!! A tad bit shorter than I expected but I don’t mind the length AT ALL.
Same as in the photos, good.
Neon dress by nadafair Hi everybody✌ Bright summer and bright dress. On the parameters 88-67-90 and height 158 cm, I ordered the size s. The store has other colors to choose from, I wanted a bright one. Order seller sent quickly, track number tracked. delivery two months to Belarus. The dress is of good quality, without foreign smell and sticking threads. All seams are even and neat. Material polyester, very soft, stretches well and does not shine through. Bright neon yellow color. Sits dress on a figure, length just above the knee. This is an excellent option for summer, sandals or sneakers, you choose. I recommend to buy.
Important points: ✅On me size M, my parameters are 92-68-92, height 165 cm, the village is excellent ✅Presented in 7 colors ✅Size range S-L ✅The quality is excellent: the stitches and seams are even ✅On the height of 165 cm dress to the middle of the thigh (neither short nor long) ✅Composition: polyester + spandex, the fabric stretches well, pleasant to the body ✅The dress is double (the tightening effect is created), does not shine through, ✅Delivery 3 weeks ✅Price at the time of order 700 rub. To buy I recommend!
Nice material, will definitely order again once pandemic is over!