SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The beach is a great option. For walks I do not advise. Fabric shines. Very psychic. I ordered at a large discount, so it suits. Sewing is good and the color matches. At OG 83 from 64 OB 87 Xs excellent.
The overall looks the same as in the picture. Very thin, but does not shine through. With a belt sits better than without it, but it seems to me personally. XS on the parameters og 80 from 65 OB 88 sat well, but in the bra og becomes a little more and I somehow cramped becomes in the coma that is .. Perhaps without it will be better, but thus I have not tried on it yet. In general, I'm happy, let's see how he behaves after washing. I will try to supplement the review later and attach the photo
Fabric 100% synthetic, electrified. But to the touch is pleasant and weightless, sewn qualitatively.
The size of Xs on the parameters OG 88, OT 73, OB 94 sat very well. Armholes under the hands do not stick out, straps are adjustable, part of the shorts does not stick anywhere. Material, yes, "sliding". But I don't think it's gonna be hot... Check)) color-just like in the photo, my camera did not transmit brightness ( Delivery by courier-a pleasant surprise!
More like pajamas
The product was good, I'm 158cm height and 78kg . I order L . its good have a little bit loose, the fabric also thin so its not hot when you wear it.
The product came quickly, the size is just right, I recommend
Second time buyer. Fast shipping, only took less than a week. Thanks heaps!!
Excellent, I love it.
Super jumpsuit! This is the 6th thing that I order from this store. As always at height-quality, size. I will order another color such. For the summer will be super! I recommend
Good product and I get super fast!
Wow I loved it *-* I bought size XS and I look perfect, waist I'm 74 and I'm 1. 56. I ordered it in 11-11-2019 and it shipped on the same day and the 22-11-2019 Super Fast N arrived. N Thank you store is already the second purchase with this store and all good, I recommend it. I am from Chile/Osorno
Awesome
I am very happy for my purchase I arrive in Chile in 10 days! Surprising I will continue to buy without doubt. Such as the description Shein never defrauds
Super suit! Fully corresponds to the description
Very pleasant to the touch, nothing sticks out anywhere, i really like it! Straps are adjustable. Really i will make a couple of ties yet .. In the photo you can see where) went about a month and a half to kamchatka. My options About 89, From 65, OG 83, size XS заказала, not ошиблась.
So soft and light. The top is very big and low in the armpits. I'll need a cami or tub top under it
At 90/70/95 height 170 took xs, comfortable. Straps are adjustable, size is no longer needed