SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great swimsuit. On the parameters og 94 about 101 XL a little large, very little! But it is not a problem, it is better to reduce the seams! Quality at altitude.
It is convenient that you can order the top and bottom of different sizes. Everything came up. Hip 102 cm, L. bust 86 s
Swimsuit liked, sewing quality, coloring in the photo and in reality coincides. The store at my request formed the order: bodice XL, swimming trunks XXL-for which many thanks to the seller!!!!! Leaf: OPG 86, OG 93-cups of the bodice keep the shape well. Melting: about 110, from 91-just sat down, landing medium, from the abdomen do not roll down when tilting, the effect of the overstretched twill is not. The fabric is elastic, pleasant to the body.
Swimsuit is excellent, beautiful. The order came to Moscow quickly. the track was tracked. I recommend to everyone. i will still order in a different color.
For the pool is normal. Thank you.
Per Tris savaites, kokybė Labai puiki, dydis atitiko Pagal pateiktus duomenis, papildysiu photo
Swimsuit is great. There is no thread, only the fastener is sewn up by tormazhki;) the size 85C Cup came up perfectly. Melting also came up perfectly. Shipping 20 days. Thanks to the store. I recommend.
Cool swimsuit. Corresponds to the description.
The long-awaited swimsuit arrived. Approached the size. It's all the same.
Swimsuit super. The size is the same. Delivery is fast. I recommend
Swimsuit liked, but as you can see the size XL was small in Rus. size 75c-80D. Reordered, the store again sent XL)) reporting to him about it, he sent me the same day sends the right size and back nothing had to be sent! )) Thanks to the seller, I recommend!
Reordered on XXL, since XL in the chest is a little small. Panties sat perfectly. Seller recommend)
Cool dress. All OK
Just super for such money!!! I will order another such model! Sat perfectly
This is the perfect swimsuit for me. Ordered s for Volume 84-60-90. Sits perfectly!
Ordered 1.09 came 17.09. Quality is good, but the size "d" is not suitable. My chest on the sides and from the bottom falls out.
An excellent swimsuit for such money. Approached the og 100, ob 106. Delivery 2 weeks. I will add a review a little later