SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
just like photo, fits perfect
oh my god I'm genuinely shocked. like HELLO
Très bien
The dress arrived perfect and with few wrinkles because they folded it very carefully, the size is right, I ordered size M for my measurements 94, 74, 94 my height is 1.54 and weight 60kilos I'm loose without looking big, on my chest I must wear double-sided tape to keep the chest from coming out, I can wear the dress without a bra and my chest has had two babies
I love it according to the description. The fabric is thick, quality is very good, take your size I recommend this dress to 200%
The most beautiful dress ever! It doesn’t look cheap at all, such a lovely material and it hugs me in the right places. Im 170CM and 64KG and a size M was just perfect.
I love it, it's beautiful
i love this dress. is gorgeos. I tightened the dress a little at the tailor's in the breast area
Exceeded my expectations!!! Came earlier than expected. Thank you!!!!
Nothing to say very good quality
Perfect! Dress very well ! 5 stars I’ll buy again!so beautiful I’m loving this dress!
Very pretty
Great, arrived quickly in France, the green is the same as in the photo. Good quality/price. I recommend the store.
Very beautiful dress!! I’m happy.. good quality ..fits perfect I’m 5’7 and 136 lbs, chest 36c/d ..got size M
Amazing, he left me speechless. A lovely dress, super fresh fabric and fascinating color. Weight 60kilograms chest I have 90 (34B usa) 105 hips and 75 waist
Fast shipping dress rare ברמות!!!!!! Seller answered perfectly!
Beautiful. On parameters 88-67-91 size S approach. Seller is responsible and answer in time, very polite. Ship the order fast and it came very fast to Cyprus. I would recommend the store!
I can only say "preciosooooooo" shipping very fast and size L for 38-40 Spain
The dress is the same as in the photo, I recommend it. I have received it very quickly. Thanks
top quality delivery fit in accordance with the photo