SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The fabric is soft and pleasant to the touch, the picture is printed qualitatively, the size approached, I advise to order
The material is just a bomb! It is very soft and pleasant to the body) the T-shirt is very bad to crumple, almost and does not crumple) the print is not a sticker, and it is executed very well that Advise)
T-shirt of good quality, the picture is not a sticker, on the growth of 165 took the size of L and it turned out a little oversize. Order came in 12 days If something goes wrong-I'll add a review
Quality is excellent synthetics, but it will come down. In Moscow came for 3 weeks.
Super T-shirt. The quality is excellent, the picture is not pasted. Came very quickly, I will order more
The product is satisfied, the T-shirt came in two weeks from China to Ukraine. the quality of the bomb, it looks also very cool to order it can be safely))
Футболка классная, хоть и синтетика (какая-то очень мягкая синтетика). XXL больше на L походит (я ношу обычно М).
Very cool T-shirt for its price, pleasant quality and the picture is clear, I recommend!!
I was shocked by the parcel reached Vladivostok (!) for a week. The quality is good, the T-shirt is very soft. The colors are the same as in the photo. Doesn't stink.
Norms T-shirt, quality is also norms, but it is heavy. Very soft. Print norms. I came very quickly.
сестра носит не снимая, очень довольна. ткань приятная, рисунок со временем наверно потрескается, но пока норм. пришло все хорошо упаковано, до Москвы дней ща 10, очень быстро.
I do not understand why everyone complains about the quality, when it's just wonderful. T-shirt is unrealistically soft and pleasant, elastic. The print is not rigid rubber, but printed directly on the fabric. At the same time, the material is very light, the skin breathes free. Delivery is very fast, thank you (。・Ω・。) ノ♡
On the growth of 178 XL was clearly in size, in principle, I expected so Thank you✨
Приятный материал, наклейка наклеена нормально. Все соответствует описанию. Быстрая доставка. Самое главное, что дочка довольна!
The daughter is happy, with the size guessed. Quality is good
Nice T-shirt. Cloth is dense. The drawing seemed pale, but I even like it so much
футболка очень хорошая! но если хотите, чтобы было как на картинке, то заказывайте размер на два-три раза больше своего! я вот немного прогадала и оверсайз не вышел, конечно. рукава немного "трубой". в некоторых местах торчали нитки, но это не смертельно. и самое главное: это принт, а не наклейка! это очень-очень порадовало, а ещё ткань довольно мягкая и плотная, хоть и синтетика <3
Material wasn’t what I thought (kinda stretchy) but I don’t mind. Came earlier than it said it would, so that is a big plus! The graphic looks really good! So while a lighter material would’ve been preferred, I’m still pretty happy : )
On Size 161 took M and the village is excellent. Synthetic material, but it is not very thin. However, it may be hot in the summer. The print is not even and smooth, not erased after washing. In Moscow, it reached 8 days.
Very pleasant to the touch and cute. On the quality of claims zero))