We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Corresponds to the description, fit in size, I have a size 46, height 167
Ordered in April, it came in the middle of June, everything came up, on size 52, 3XL perfectly suited. By sewing there are no complaints, sewn well. In general, I advise.
Great shirt for jeans
Delivery to Kiev in 5 weeks. The shirt is good, quality. Looks exactly like the store's photo. On my parameters 92-82-102 the size of the HL was just. Recommend
Excellent blouses: Nice to the body, no foreign smell. At 46 with 'pusycom' it is better to take L (I will have to press to pump)
Thank you very much to the store. When ordering was wrong with the choice of size. Paid attention only when paid the order. Wrote to the seller asking to change the size. Promise to send me the right size. Sent the right size. The size mesh completely matches.
The blouse went three months before Mo. Synthetic. No claims on quality. At its height 175 cm, OG 94, from 67, about 97 took the size XL to look like the picture, freely. Sleeves are very long. The blouse itself at the back almost covers the whole Popa. In general, I'm happy. The size picked up reading reviews.
It's fine. It came surprisingly fast. Mom's coming. The quality is good, found a few threads, but it is not critical
I love this blouse! Super worth it ♡ For some reason the first pictures I took make it look slightly pink... Which it isn't. it's a beautiful green color just like the pictures. very soft material, perfect for spring/summer ♡ I am 1.68m and weigh 54, so I choose M. it's exactly the length I wanted! Will definetly get different colors.