SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Sits like a glove, the coloring is beautiful, came quickly
Came a swimsuit for a month in Len OBL, a swimsuit really liked, as in the picture, I recommend, I could tie it differently)
Дошёл купальник очень быстро, 11 дней. Выглядит отлично, материал тонкий, но прочный, купальный. Понравились резинки, при поднятии рук лиф не задирается. На свои параметры 83-65-90, рост 173, брала размер S. Боялась, что будет маленьким на мой рост, но все подошло, правда, только-только, на параметры больше лучше брать М. Пишут, что низ купальника намного больше верха, я не согласна, все пропорционально и соответсвует размеру. За свои +-680 рублей просто супер)
Absolutely love it! I ordered size S and it fits perfectly (164cm, 52kg)
very similar like in the description, fits the European 38 well, very fast delivery
Swimsuit is just awesome. The quality is very high. Sits perfectly. Size M at 96-71-101 is perfect
89 × 74 × 102 height 170 size L, inserts removed, quality arranged
Great swimsuit! At 170/84-73-96 norms
Excellent swimsuit, for your money so exactly. The fabric is thin, but again, for this cost I expected even less. Came to Moscow 10 days after the order. On the parameters about 116, the abdomen 96 came up perfectly, OG 100, note that it has small cups, on my disproportionate figure sat well, but not on the big chest, I. I did not communicate with the store.
На мерки ОБ-93, ОТ-63,ОГ-83 взяла S сел хорошо. Виглядит очень красиво. Неприятного запаха нет, материал приятный.
Very fast delivery to Kiev by new mail 10 days. My parameters plus minus 85-62-85, took the size S, was afraid that it would be large. In the end: The top sat back to back, and the melting is huge. Good that I did not order m! I pull the melting well to the waist, while they hold, but gather folds everywhere ((it looks shorter norms. On a girl with a small breast and more hips will sit perfectly. In principle, I'm happy, I'll wear a swimsuit, it's worth my money but no more. With the store did not communicate
Swimsuit is good, delivery to Moscow for 9 days!! Lining inside the swimsuit is pulled out, without it is much more convenient, but girls with large breasts can be too small, I usually have a 75D bodice and I would like a little more. My parameters are 96/81/110, ordered XL, sat well, does not press anywhere and does not hang out.
Color chic. Everything corresponds to the description. Delivery 1.5 months Kazakhstan Almaty. very beautiful comfortable.
85-65-95 m came up perfectly, does not press, the top is a little loose, but you can adjust the straps
I loved it! Very good quality and I arrive very fast as a reference: I ordered size L and I'm 38B of sosten and 38/40 in pants I'm perfect
дуже хороший купальник, задоволена якістю, прийшов дуже швидко, за 11днів. Рекомендую
Dugé schvidko priyshov goods (10-13 dnev) dugé yakisno pitiya, the same thread does not rub the perfume. Duge to my uncle the Author, 100% I will keep my head shut. Schvi Duge accurate and yakisno zroblen
Swimsuit corresponds to the description, on the parameters 98-70-100 took L, in life only a little paler than in the photo, but it does not spoil it
Sent very fast. In three weeks. I have a size m, but a bolshevat top on my chest. I have parameters 83-65-94. On the hips of the melting sit well, as I wanted, so that you can tighten up the straps. On such a breast as I better take S. On quality-excellent, in color-as in the photo) brightly stylish)
I ordered the size L for the arms 90-70-104, everything came up. Panties are not pressed anywhere, the bodice well covers the chest, although I'm not used to such a cut on the kulisk, I want to make a point so that there are no no no And as all norms