SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good blouse, guipure decent: not thin, looks good. At 46-48 is good. With the store did not communicate, there was no need
Ótima qualidade, indico para quem quiser adquirir o produto. Perfeito
super
Not bad, but, in fact, it turned out to be short (hands are better not to raise)
this top is really very beautiful, exactly like the pictures. I'm 172 cm tall and small, I took a XL and the fitting is perfect, only the sleeves are a bit short for me. Shipping was very fast. Super satified!
Thank you, good quality, in size, it came for a month, satisfied.
The masks are great.
I took a white color size XXL. I always take 2 sizes bigger than my Russian (I have 46-48, Russian L). At this store I buy this blouse for the second time, before that I ordered Black. I like sewing, quality and design of these blouses, I wear both with a skirt and trousers. White I put on less often, black is included in the everyday wardrobe. Of the minuses-in the area of the armpits after several washings there are threads, otherwise the purchase is happy! Seller recommend! The price for the first was in the area of 600 r for the action, for the second, 770 R. More expensive for 170 rubles, but also bought after a year and without a promotion.
Is a nice top but really small, I wear size medium but I ordered xxl but till, tight on me. If it will be increase in size, that would be good
Blouse is very beautiful, the Russian 48-50 villages are perfect, the fabric is pleasant
Good delicate, nice, just like the picture.
Beautiful blouse, sewn qualitatively, threads do not stick out. The fabric stretches well. Delivery for 2 weeks in St. Petersburg
Trade held very successfully, ordered article is consistent with the description and picture, order came within 17 days, recommend the store itself definitely still something zamówię U this seller.
As on the picture Pretty, and looks good quality
Items arrived very fast. It's been three times I recommended.
Beautiful, delicate and good quality. I recommend it.
Blouse really liked! Size guessed the parcel came quickly. I did not communicate with the store, but it was not necessary. In general, I recommend the store.
Very nice. I'm looking forward to opening it. I recommend 100%
Все супер, мне очень понравилась! Мягкая, приятная к телу. Есть подклад, немного просвечивает, но это не критично. На свой размер 48-50 взяла 3 XL подошло хорошо.
Shipping 2 weeks. Very nice blouse. Soft. I like it.