SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast shipping
Parfait trop beau c’est arrivé archi vite en France
love it !! looks just like the photos
good
It's pretty small and very cropped. (Don't know if sizing up makes it bigger tho... I think sizing up will only make the straps or whatever you call it longer) If you have bigger ogaga milkies, I think it would be too small around the chest. But I really like it and it arrived quickly!
It is a pass as in the perfect 100 Image recommended
So cute, just like the pic. It’s a little bit thin but you can’t tell once it’s on.
Very cute, just like the photo, S fits me perfectly
pretty swag top. i usually go for S but i went for M cos i didn’t want the gap at the back to be too big n it payed off. pre peng too
So cute omg also my ig is @1mgravitating
it took awhile to come but it did come, i love how it looks on me i got a medium and i’m a D cup and there is a little side boob so if you want to avoid that you should size you but overall i love it it’s so flattering
fitted very well , the material is strong and soft. matches the picture exactly
Absolutely love!!! Looks so cute on. I got a small and it fits well :)) (I’m also quite flat chested) but it still looks flattering on. The material is good quality and very silky. Looks exactly like picture. I love the detail. 10/10
in love with this top
Perfect! The material is just a little too thin
Super cute top, very flattering and came to the uk fairly quickly too. It’s made out of sheer silky material (may be see through) but apart from that, it’s one of my favourite tops!
honestly so cute. i’m in love with this top. it’s really good quality and so so pretty! so happy with this purchase. it arrived really quickly too (in one or two weeks). thank you!
Really nice top, looks exactly like the picture i am a size 8 normally and i brought a size small
Lobe them they are so cute and pretty average quality but so work $4
Small fits size 8 so cute x