SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great fabric. Bought two colors.
Very comfortable and pleasant touch. I measure 1,58 and I have long ones, normally I wear size L and this fits me well, maybe one size less I would have stayed better
fast shipping oh that's like the picture I love it!!
i went 2 sizes up for a perfect fit. their so pretty and look exactly as the picture shown. i love them.im very satisfied
Mjög góðar buxur en sendingin var mjög lengi á leiðinni.
Cool, ordered another color and smaller by size. Not malomerki.
Perfect! Size M is perfect for my body. I am 171 tall and 60kg. Waist 65cm, hips 95cm. Very nice stretchy material. Will order more.
I took exactly my size s, and it is perfect!!! First of all the fabric is super soft and comfortable.$$ Stretched slightly on the body. Amazing color. Better than Lulu. Correct length in legs. The waist belt is very good. No words are just amazing! Super fast delivery less than a week. Good packaging. A good and reliable store I buy a lot from this seller .Highly recommend.
Pants are very cool. Such right szukałam, nicely highlight the figure, but important to take a smaller size. Normally I wear L, and here zamówiłam M. Kupilam just different color❤️
Good sports though and a little too big thought will be thin and they are dense and this is a good quality good not strong synthetics, although I thought that there will be a solid, simple, simple well, no, just fine and for growth well, take the size in size I took a thin one at 40 my Xs a little great but cool ones we can not find)) Many thanks to the store)))))
Panties liked, on the parameters 80/100 just. The height of 160 is a little long. Light, pockets inside-mesh, but still stand out. The elastic band at the top is wide, comfortable, does not roll down. The color is nice.
These are soooo comfy! Super soft and stretchy, I’m 5’9” and was very nervous about the length but the small fits perfectly!! Can’t say if they’re align dupes because I’ve never had align joggers (honestly they look more like the Rulu joggers) but they’re amazing amazing quality! Package also came super quick, less than a month!
Very cool. Just like I wanted. My Russian 46, took M
Fast delivery
So, so comfy! Buttery soft!
These pmts are incredible! Amazing quality (like lululemon), so soft and wonderful fit. Definitely recommend. Sizing is perfect, I’m 140lbs 5’8 a s medium fit perfectly.
Very cute joggers! I wish they were a little bit tighter on the waist, but that is my personal preference. They are super comfy and made of a soft material. Recommended!
super
Love Love love perfect
Love this product!! Feels like a second skin, it’s perfect! I’m going to order them in all the colors!! Order was in 2 weeks!!