SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A good shirt, the color is bright, there was no smell. Even after washing, the water was not painted! It is thin enough, suitable for the end of spring-summer. I wear 3 days. I hope it does not cover with pellets. The size 44-46 L looks free, 170 cm. Sleeves norms, although I would like to be more authentic,
The shirt came quickly, cool, very good material, and can be worn as you like
The color is a little darker in real life than the picture but it's still a great product! Very comfortable! The shipping was really fast (2 weeks to Poland) I will buy more soon!
I was wrong about the material. I thought that the shirt made of such a material that you would not wear, but it's not quite soft, like flannel, but thinner. Quality fire, the color is super beautiful, the body is very pleasant. Advise. In the store such will be at least 2500₽ cost.
The shirt went 3 weeks to Khabarovsk, brighter than in the photo, the quality is normal
рубашка суперская!!! Посылка пришла меньше, чем за 2 недели. Качество очень классное!!! рекомендую продавца!!! Берите, не пожалеете!!!! Буду еще брать!!!
I liked the shirt. True, it turned out to be wide at the waist, completely not fitted. But it's not scary, you can tie in jeans or knot. Behind the shirt is elongated. My height is 169 cm, OG 90 cm, from 70si
Size L approached the parameters 90-68-98, height 170, sits an oversize, the sleeve is not short, the quality is excellent, no sticking thread, soft and pleasant. To the Czech Republic, delivery is less than 3 weeks. Recommend!
Got a shirt. color and size are excellent. My size is 90-80-90. Well approached the size of M. It's strange that I have a second shirt, only different colors so, in a pink shirt the fabric is more pleasant to the body. She's kind of softer. And in red-the usual fabric is an interesting model for them.
The shirt is good, dense, pleasant to the body. Although I ordered with the calculation for an oversize, still it turned out too big
A good shirt, on height 165 and 92 х64х97 Butt, especially the length of the sleeve. According to the feeling of synthetics in the composition there. After washing did not change, does not crumple.
Nice shirts. At OG 86, OB 90 and height 161 took the size of S. They sat down well. Quality is good. The parcel came to Moscow in two weeks. As a gift, the store put his socks. Thank you.
At our 40-42 (xs), ordered M with a margin, so that there was an oversize + will still give a shrink after washing. Quality is good, soft. Nothing worse than massmarket, like H & M and like him, yes, and for such a price) the color of the sea wave is saturated. Everything is happy. Threads do not stick out anywhere. And perfectly fit into the everyday image :)
The hand is pleasant, soft. I wear 42-44times, it was possible to order a larger size. S-Ka village clearly
Очень хорошая рубашка! Ткань хлопок На рост 160 см, ОГ 88, ОТ 75, ОБ 95, вес 54 кг заказала размер S. Все подошло. Рубашка сидит свободно. Ширина плечевого шва в рубашке 49 см, рукав - 53 см, ширина рубашки от проймы до проймы - 53 см, ширина внизу - 54 см. Длина рубашки - 74 см. Швы обработаны. Есть несколько торчащих ниточек, но не критично. Цвет очень красивый. Лицевая сторона ткани более мягкая, чем внутренняя. Не электризуется. Я довольна покупкой!
Quality is disgusting. The back does not match the pattern, torn, stitched together 2 sides, where it should not be. opened a dispute. The store offered to fix everything or 3 $ discount from the next purchase. funny.
Received in 6 weeks. Looks good. Further comments will write after wearing.
A good shirt, very nice material, soft to the body. In my 46 RR and height 172 came well, the sleeve normally sat down. Delivery is fast, about 2 weeks. Recommend
Very cool shirt, at 42-44 villages perfectly, the store did send quickly, I recommend to buy
Excellent quality, ordered another one. The fabric is soft and warm. I wear the size S, and ordered M-sits freely