SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The jacket is super! Very fast delivery and the store is excellent) on my small height 150 took S and everything is super, definitely recommend!!
Very cool leather, came even earlier than planned, the delivery was 2 two weeks. The smell, of course, is terrible, but it quickly weathered. As a gift put rubber)
This is just a chic jacket. On the size of OG 78, OT 60, height 161 took the size of M, so that there was an oversize. The accessories are made kindly, the goat itself is made of matte eco-leather. Came very quickly to Stavropol, weeks for 2.
Very long thought, ordered a jacket or not, and now decided to order, focusing on the call-off) the jacket came quickly, a special thank you to the store, for a very the skin of the jacket is normal, soft, looks like a matte)
On og-110, I took XL, I do not regret anything, she buttoned up, a little slouchy behind, but this is straight style of a woman of the 90 s s s Thin fabric, has a strong smell, as a gift put rubber. For your money, a chic thing.
The jacket is just my best purchase on Ali! Thank you very much to the store!!! Just top for your money!
Great jacket. On the parameters og90 ot80 ob93 height 158 cm size M sat well. Shipping fast. Track tracked. Seller recommend.
As a gift, the rubber, neatly packed, the material is very soft, pleasant. I took with a lining. On a cool spring just super. I chose on the dimensional grid, everything was perfect. The accessories are all right, they do not look cheap. I'm happy, thank you to the store
The jacket came in 13 days. Sent the next day as ordered. I wear S, I took a jacket in size L to wear with a hoodie. Height 173, sleeves are not short. There is a little smell, but in a couple of hours I weathered out. Made qualitatively. Packed well. As a gift put an elastic band.
The jacket is cute, but very thin, like a shirt. Suitable for warm spring/autumn, cool summer. It has a drastically unpleasant smell, but it should weathered. At a height of 165 cm ordered the size s-in general approached, but I would like sleeves a little longer. Under the locks of the pockets there is no-there is a nearby, but very small, uncomfortable.
I came a week before the Friday. To the quality of claims there is no, only a strong smell, but it seems weathered. Long thought between the sizes S and Xs, eventually took the last, my parameters: height 153 cm, 80-61-81, and did not understand whether I'm happy or not, since I wanted an oversize, I do not have enough length, but the sleeve then would be probably long. The jacket has this property-when it is buttoned it is shorter, when unfastened longer, I will wear a unfastened jacket) do not cheat with the presence of a jacket. For me, the negative is that there is no sewn hook to hang a jacket, behind the sewn tag, but if you hang for it, the material of the skin is very quickly broken broken.
Куртка классная! На параметры ог 94 от 81 об 101 (ношу р-р 46-48), взяла L - мне понравилось, как она села. Хороший оверсайз. Больший размер заказывать не стоит, если не хочется в ней тонуть. Рост 164, рукава нормальной длинны. У меня полные руки и широковатые плечи, но куртка это не подчёркивает. Пришла с подкладом, но не скажу, что она прям тёплая. По качеству претензий нет, очень даже на уровне за такую цену. В Казань пришла за неделю буквально, что оооочень порадовало. Забрала на кассе Пятёрочки.
Very good jacket my parameters weight 52 height 164. Size S, over, well that did not take M. very neatly sewn. And it came to Volgograd in 9 days! the store sent quickly
For such money, a good jacket, not worse than those that are sold in stores from the skin. Zama. On the parameters of the OG 104 cm, from 87 cm, about 103 cm size HL approached, there is still enough space for a sweatshirt, on the height of 153 cm sleeves just,,. Leather. deputy soft, cheap shine is not.
Seller attached gift, thank you! The jacket is thin, although I ordered a thin light material with insulation. Sits beautifully, the size corresponds to an oversize, under which easily and beautifully sits a hoodie or turtleneck.
I ordered the size L, because I usually wear m, but it seemed to me not big enough, but cool, the quality is good, for such money is top! The store helped when choosing the size, responded to all messages, delivery to Saratov sooo fast, less than 2 weeks. Order, I think you will not regret. And yet, there is absolutely no smell)
I received my order for 18 to the rep. Tyva, the goods are in excellent form without damage. Thank you very much store put the rubber band!
The jacket is super! Exactly what I wanted. I usually wear m. Leatherette is very pleasant to the touch, soft, but in moderation. In general, I advise!!!! With the store did not communicate
Came 9 days before RND in postmat. I'm delighted. My height is 175, and everything is good, under the sweatshirt will be the most. Sleeves are not short, everything is cool
The goods came quickly (very quickly), ordered for 11.11. The smell is very light, if you do not bring it close to the nose will not feel. 100/90/105, size XL. On me behind a little hurry (like wings), it is possible to smooth over time. On my mother sits perfectly, it seems to need a second. If I order L.