SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The article and the color do not exactly match the photos but it is beautiful as high anyway
Very happy, to wonder if I had to take a smaller size but I will see
This actually has to be on of my favourite tops! Exactly as shown:)
Im 5’7” 190lbs and a C cup and got an L. Definitely a pain to put on, but beauty is pain. Love love love it!!!
Great! Great! It has arrived in less than 10 days in Spain. I highly recommend! You look like a fairy
i love it. super cute. great material. did take a long time to get here tho
this is the best purchase i have ever made on this site !! pls get it, it looks good on everyone. also the strings are a bit too long so just cut them and then burn the edge with a lighter~
Adorable! I love it. Took average time for Ali express shipping.
Love, I love, size perfectly, looks slightly peter pan but peter pan sexy. Take in M if you make C, it will fit perfectly in this case. Very fast shipping, received in 10 days
It's really good and has great material but it don't like it on me
I love it so much thank you thank you thank you the best 5 dollars I’ve ever spent
Fast shipping. I’m a size 8 uk and it’s tight on my arms. Really nice
Its pretty true to the picture, bit rough assembling it myself but its easy when u get the hang of it.. theres a few threads that stick out but its not really annoying- its really good quality for the price and it looks good too!
Great I thought it was going to be too small with my chest (100D/E) but finally it makes it well he just tighten at the neck
i love it sm^^ quality is good :)
I'm so in love with this top, everything is perfect
I love it! I wear a European 36/38 and M fits perfectly, even in small breasts looks it easy bomb. Quality is good!
literally perfect although the black one is completely black unlike the photos but i prefer it that way anyway
ITS SO CUTE AND THE FABRIC IS VERY COMFORTABLE. VERY EASY TO ADJUST
Excellent comfortable and pretty as in the photo, possibility to put it in several ways