SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fantastic, my measurements 93- 70 -92 cm
As you can see in the picture. I ordered medium size. The top is a little tight on my back , but it’s okay. Pants really comfortable. Nice fabric , no smell and stretch.
Very nice material. Size good for 10-12 uk. very happy with the order
Dis-moi dans l'fond c'que tu veux, tu veux prendre ma vie Tu veux voir le monde de mes yeux, tu veux mon avenir J'ai vu ta façon de regarder, j'ai vu dans ton vice Tu fais tout pour prendre mon bébé, t'en dors plus la nuit Je connais ce genre de fille, c'est la psychiatrie Snap visé en noir sur blanc dans sa story Viens pas postuler ici, t'es impolie J'ai signé un CDI, t'as rien compris [Pré-refrain] Que chacune reste à sa place, place, à sa place Place, à sa place, reste à ta place Que chacune reste à sa place, place, à sa place Place, à sa place, reste à ta place
Absolutely love how this fits, it was worth tge wait
Absolutely love it! Good quality and makes a nice shape of the body, already ordered a second one
It came to me in 7 days. Just as I expected. I'm hip wide and it's size M fits me!
Super size perfectly just a little long and super nice
Just like picture, i like it very much! Comfy!
I love it. He has arrived in 10 days in Spain. I wear a 42 Spanish size and I do well, stretch the fabric.
My suit has 2 pieces of which I am super alaise and well in my sneakers
Very beautiful thank you store 10 stars for you
Same as the picture. The top is lined not the bottom but not transparent
It's come to Me but I haven't been able to prove it yet because I'm not home. But from what it looks is beautiful
, There were problems with the delivery, but the store has fixed everything, the costume is fire, I now have a stomach, when I skin, will sit cooler
Wonderful just like the picture very fast I love it
My waist is 25 and the small is a bit tight, so if your waist is much bigger you might get a muffin top. Otherwise perfect
Beautiful outfit. @msskeevious
Magnifique
Material great, fits soo well i love this!!! highly recommend. Love it!!