SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good store. Fast shipping. High quality. Very well packaged. Fits perfect.
It's beautiful! I loved it. The size L was the best choice, I have 280ml. It's not big, but my back is wide! Good price and came fast
Amazing top, you can see this glow from space)) came in 2 weeks
The top is just great. Quality at a height. The delivery is fast. Very satisfied with the order. Recommend store
Very cool top! no rhinestones were hurt) gorgeous packed
It’s very and very beautiful. Good quality! Recommend!!!
SO CUTE! HAVE TO BUY
Beautiful crop, good material, and ship with care. Fast delivery ❤️❤️❤️❤️❤️ 100% like a photo.
God, it's love at first sight! Everything is super high quality, but how shining!!
Very beautiful! The same picture. Have 87cm bust and ordered size m. Was ideal size and Larguinho.
Beautiful love it
I love it can’t wait to put it on
Top Black S. on my full 44th size came up perfectly, chest size 0.5, top goes size in size. In the composition of metal and rhinestones. Quality is good. Nowhere does neither stick out .... Glitters exactly in the sun is unreal!! Well, it beats in the eyes .... I really liked it.
Top very steep, size m on the volume of the chest 90 sat well(3 size). Shines through, so you can wear a top under it. Came very quickly, literally 2 weeks
Quality is just vaaau! I have a very normal chest and few tops can withstand it, but this one, has stood everything! Does not fall down, very beautiful, quality and generally top!!
Packed perfectly, elegant top, the quality is chic. Delivery is a little delayed, but it's on the fault of the mail. There are no complaints to the store❤
Beautiful worth the price
I love it. It came sooner than I expected.
My parameters are 87-64-90, height 160, on me size m All the rhinestones are in place, the lock is whole, made everything is fine Complaints to the store No, replied quickly Delivery took about 3 weeks to Moscow to the point of issue of Pyaterochka In my opinion, the perfect option for the evening
Well, I'm just delighted. Top of the ideal quality, on wildberiz such cost about 3000. Sits perfectly. Glitters are also perfect. And delivery is very fast. September 27 ordered, October 11 already came. If you could put 10 stars, you would! 100% recommend to buy