SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://outfitgarage.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
good quality, cotton, pleasant to the touch
The quality is good. All seams are straight, stitches are even, and threads do not stick out. The shirt is see-through, full sleeve length. Shorts with lining. M fits well on 86/68/96, 170
wonderful suit. not prickly, just perfect for height 44
perfect suit. Everything is as in the photo. The fabric is pleasant.
Excellent suit, thin and pleasant to the touch, perfect for hot weather!
Excellent suit for summer, the stitching is even (checked previous reviews) and the threads don't even stick out! Fits perfectly, took the size true to size. 👌🏻
Nice suit, the fabric is semi-transparent, long, covers the butt, but fits well. Great that the shorts have padding, they are comfortable and loose.
The material is pleasant cotton. Maybe I was lucky, judging by the reviews, but I got even stitching, straight stitching, everything is good.
costb just super! The seams are even, the shorts are lined. I recommend
Cool suit, lightweight. For the heat, exactly those. Fabric, maybe batiste. Shorts with a lining, not see-through. The fabric is light and breathable
cool suit for summer. Lightweight and pleasant.
the fabric is soft and light
Beautiful set, great material, size matches the table, I really recommend it, the seller sent the shipment quickly, thank you to the seller.
Good quality, threads do not stick out.
The material is simply incredibly pleasant, transparent, light, and pleasant to the body. Looks very nice. The shorts have a lining, but they do not glow. A great option for the summer. I bought it thinking it was for home, but I understand that it is also a very nice set for the street.
Thin, pleasant fabric. The shirt is loose, shorts for size 42-44. It's not comfortable for my 90 cm hips. The stitching on the product is even. Should have taken a larger size. The shorts have a lining. For this price, I am very satisfied. I will wear the shirt with other shorts. Thank you.
cool set. The shorts are not see-through. The shirt can also be worn without underwear, the shirt can be worn with other clothes, for example, with jeans. My size is 46-48, I took L for myself. daughters M
It will be good for beach vacation, but you can hardly walk in the city wearing it. The shorts are too tight and the lining is coming out. And of course, a lot of threads.
just like in the photo!
excellent quality