We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery 1.5 months. Track tracked. In general, the T-shirt surpassed all expectations. Pleasant material, not electrified, print printed (most likely, after a couple of washings Will be erased). I took the size s at my 42, the T-shirt is loose, so you can not lose with the size. Color saturated, pistachio)
For such money chic T-shirt, quality super
I liked it, nobody sticks out somewhere. I do not consider this a problem) for such funny money)) drawing sticker, allowed after washing will start to slide)
T-shirt came without marriage and odorless size L came up to 48 size, slightly loose, store recommend unequivocally thank you very much
Thank you very much! T-shirt chic! I do not attach the photo, because there is no sense) it is the same as in the photo!
Height 152, weight 50, quality is good, everything is stitched neatly
The T-shirt is stunning. The quality is excellent. No smell. Size S corresponds. To the touch is light cotton, for the summer the most it.
Delivery is neither fast nor slow, standard. Description precise, cotton fabric, avocado sticker. I did not wash, I can not say whether the machine will withstand. But while the order is satisfied! Thank you!
Mike came in two weeks in the RND. I came unfortunately with marriage, but the store without unnecessary questions, offered or refund of money or a new shirt. Agreed to a new shirt. Be careful, T-shirts of different quality. For example, with avocado Gray-soft pleasant fabric, light for summer, and red on the contrary is very dense as a cotton, much warmer. So here. But Both for this money are cool. With avocado in general went out on the street, so everyone looked and smiled))) I advise everyone)
T-shirt of good quality, clear print, reached for 1.5 months in Voronezh. I have a size M, OG 98 cm, generally too big (I re-ordered L). I specifically ordered to oversize, but I think LKA will be better. But my husband (m-size) generally perfectly sat down, like poured. I highly recommend!