SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Kombez fire! In the photo only received, not yet ironed, the color as in the photo! At 45 kg-s-Ka freely sits, but I even like it more
The suit is just a bomb! Quality and bright. On the growth of 164 and parameters 86 73 98 took M. Sat perfectly
Girls take!!! Kombez fire!!! All seams are perfect, the color matches, medium-density fabric (underwear does not shine through), to my height 164 cm size L came up perfectly, although the figure is not standard (the body is short, the legs are long, og-88, ob-108). purchase is very satisfied, especially for such money! Thank you very much to the store! The parcel to Omsk region came in 13 days (ordered 04.01 received 17.01) it is very fast!!! I recommend both seller and product!
A good suit, the height of 168 cm L is good, the trousers of good length, you can sit down in it, which is important. The only thing that the waist for me is too high, you need to remove the belt loops. Thank you! My parameters chest 85 cm, waist 72 cm, hip 96 cm. Sits as it should. Pictures later
Good, quality stylish overall. Approached both mother and child. Although the child wanted a fan of caspley. Of the minuses in the photo, he is still more than Orange in reality some brick. Not so bright. But still cool. I recommend both the product and the store. Delivery to Rostov three weeks.
Very fast shipping... Beautiful, and I'm free... My size S, ordered M, very good
Kombez really liked. The fabric is dense, the sleeve is full length, sewn qualitatively. But I did not fit the height, suitable for girls below 170 cm. Selling, size m, 1000 rubles (together with the shipment). Write to the Mail of the kombezsale@mail.ru
Excellent jumpsuit! Height 165, og 85 from 70 about 90, size got excellent! Rostovka is good, but the height above not advise. Fabric medium density, all seams are, quality is good. The Parcel was about 1,5 months to SF. It is probably the only negative. Advice to buy!
I think it's one of the best buys that placed on Ali… For 170cm 60kg Took M Perfect one that is short pant But Give two laps is super.
When I opened the package, I confused the color of the overalls, it seemed to burn out in the sun. The fabric is problematic, creases and quickly loses its appearance, does not stretch. When I put on a suit, I realized what was written about the growth and discomfort at the slopes (my height is 169 cm), yes, however, it is necessary to be ready for what will pull at the slope, especially if you need to sit down and tie the shoelaces, and this is in size L! What girls experience with growth of 170 and with the size of the suit S-even think scary))). It would seem that the thing sits freely, even the motel hangs, but these are cut and fabric. The belt (for me) is high, removed the slings to change and on the fabric there are very noticeable holes. The trousers are wide, I will suture. Buttons are also for replacement. In the store I would not buy such a thing. Rating stars do not spoil, but the truth told.)))