SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
So cute and super sexy! the material is also really nice and soft. I feel hot af. I got a size S and it fits right below my boobs. There a few loose threads but I can just trim those nbd. Totally worth it for the price!!! already gotten compliments and ppl asking where it's from. My bf loves it too :D
The top completely coincides with the description and photo. Despite the fact that it is made of synthetics, it is very pleasant and soft to the body. On my OG 83 and Russian XS-S perfectly fit the size s. Delivery was the fastest in my life. Top went to Moscow for 2 weeks!!!!
Love this top! It’s lush on! Amazing quality so good for the money! And delivery was so fast. I got size medium and it fitted me perfect I’m size 8-10.
Love this top. Matches description, fits well! I’m 5”9 and size 12 normally
Хорошее качество, размер подошёл. Приехало за две недели, что довольно быстро
took only 1 and a half week to arrive! got an M even tho i have quite big boobs but you can stretch it as much as you want so i’m happy with it :)
Maybe I shouldve gotten a bigger size but overall I love the product!! Just like the pic!
It just arrived took awhile to come so be patient. Very nicely made and packaged. IG: @iAMphyr for more pics
Love this top, exactly as described, quality was better than expected!! Sizing is on point too, a bit fiddly to get into but that’s not an issue. Shipping was under 2 weeks! Would literally buy it in every colour
Very happy with this top! Ordered a large. I’m a 36DD so was worried the top wouldn’t be supportive enough but still took the risk after seeing other reviews and it ended up being great!!! The pink side of the shirt is slightly see through so if you’re not comfortable with that def get some pasties! Shipping was okay! I ordered on October 4th and received October 31st.
In love with it literally looks the same as the picture.
Love it came in exactly like the picture.
Love this top! I wear a 32 DD and got a small! View more photos on my instagram : @moniqueesmithxo
I LOVED this top! it was such a cute shirt and perfect fit
It is beautiful and just as shown in the photos
Love itttt just like the pictures lol
I am a 42D. The material is stretchy. Will definitely order more colors.
Shipping was super fast and items look exactly like the picture.
This top is so cute! Def recommend. Slow shipping. Took one month.
Very beautiful top, perfect for summer, bright color, very interesting design, the fabric is pleasant light, you hold on the body freely, my parameters fit well: height 175 cm, chest volume 90 cm, waist 68 cm, I recommend to buy)