SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The dress is beautiful, without a defect and izyanov all beautifully festive well, but I do not like it on my figure! Selling, absolutely new, selling cheap 600 (+-) rub. 8 913 988 98 16 write. Call.
Height 180. 90-64-90. Dress village as I wanted-freely. There is a small marriage: the lining climbs behind the edges. In general, the dress is as in the description.
Short, on the chest is a large neckline: for a beautiful chest or who has it small need to shorten the straps. patches crumble .. you need to wear very carefully. I think for a long time this dress is not enough. wash only by hand!.
Very nice dress, it looks very good on. The cleavage is lower on one side than on the other, you can decide which part to put in front and which one behind, depending on the cleavage you want. He dropped some sequins, but overall well
Delivery almost 2 months in the Dnieper, the dress is not bad. Sequins are not much, but it does not seem to shine through. Straps are not adjustable. No smell))
It took a very long time. Quality is equal to price. Not prickly though the lining is thin. The strap broke off immediately. But then it does not matter)
Zamovila rosmir m) on my parameter 91 ..... 71 .... 93 ..... Through the new holy goods yshov Duje dovgo ....
Very nice
The dress came ahrenenoe, the quality is good, took L well sat down even a little freely, the smell does not shine just not real. I was very afraid that it would be short, but no to the knees almost. thanks a lot to the store, do not hesitate to order.
Dress fire))) for this money
I liked the dress. with the size guessed. I took M on og 95, OT 80, OB 95. The village is good. the straps are right. nothing had to be shortened. the only negative-it took 64 days to Kharkov. I was shocked. I thought I would not come. the store sent by China Post. but thank you anyway.
Have quality! Lined is with many sequins cover fabric. Worth. Short.
Stretcher Polish 38, wzielam L and is the just right, could be dluzsza
Dress fire
Very good dress!! Thanks
In St. Petersburg came in 31 days. The dress is beautiful, but it sits on me strangely. I think I need to lose weight and then norms. Parameters height 165, He 85, OT 70, OB 95. I bought for 655 rubles. Threads climb, scary that the dress will get out. So the dress is super. I recommend.
For such money, this dress is fire! It's great!
Unreal thanks to the store!!! Dozens of stars!!! The day before the new year delivered the dress, I'm super happy
Dress came on time and its accurate to its description. The price is awesome. This dress is a size M.
The dress is cool! The order is satisfied, usually I wear the size S (my parameters are 88-68-93), I ordered M, the dress sits freely on the figure, as I wanted. The height of 173 cm length is excellent, to the middle of the thigh. The dress is on a thin lining, but where the sequins come in contact with the skin (under the arms) a little uncomfortable, especially if it is spent all evening.
For parties the most it. With a T-shirt and tight pantyhose looks good. Delivery to Almaty took a little less than 3 weeks. The cost of its platyushko justified. The store did not correspond.
I wear XS/S wzięłam M. Is good only need to shorten the strips. Fast delivery. Recommend.
Dress fit in size Perfect. I ordered the size-s and did not lose. the dress is very beautiful, there is a lining, no colitis body. Super fast delivery 2 weeks. Thank you very much to the store, I recommend this product and this store.
I love it. Stocking perfectly, just like in the picture, I would have preferred slightly shorter but are 1.57
Quality = price, height 178 and parameters 88-65-100 size m approached, the top is only great, but i always have it) in the hips straight as it should, not tight