SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Skirt super! Free in the waist at from 90. Have more stock. The length of the Midi at my not big height is 156 cm.
I lost weight and 47kg so it does fit, though its tight, but it looks like it was made for me...only hope that when I get my weight back (50) it will still fit
With the size of a little did not guess, a skirt of good quality, seams are quality. Edges processed. Skirt satisfied
The skirt is chic. Malomerka. Winter. Length as in the photo with a height of 161 cm. No defects.
Height 171 cm, weight 70 kg, waist 84 cm, hips 106 cm. Everything is fine, I like it very much. Thank you, recommend.
Excellent skirt! On the rubber, it stretches well, there are pockets. Warm, not at all. In my 46 size-XL came up perfectly, ob-96, ot-78
The skirt is very good quality, I liked everything. And the material and size and sewing and length, everything is perfect. Delivery fast, to store Thank you.
The order came very quickly. The skirt is cool. The material is dense with a beautiful pattern. The dimensional grid is correct. I'm happy with the purchase. Thank you.
Super skirts! The quality is excellent! At 48-50 RF XXL-perfect! Recommend!
I liked it very much, it does not stick perfectly, dense, beautiful! Thank you
The skirt really liked, sewn well, the material is pleasant, the color is like in the photo. Thank you store!
Superb as description, the fabric is winter style fleece, waist is stretchable and has pockets very beautiful and comfortable. Consigligliato.
The skirt is good. Length 85 cm. On the belt behind the elastic band. No lightning. There are pockets. In the photo, the color is brighter than in real life. Measurements on the skirt: in the belt 39 cm, stretched 45 cm. I liked it. Thank you for the gift (red thread on hand)
I bought my mother, but I think I'll take myself. Fabric is a little .. Strange. It looks like a thin dense pledik. But after washing, not tears, this is a good sign!
i cheek the size chart before puting my order and it's wonderful. very very nice skirt so cute for winter. thank you. recommande for this item
Shipping fast. The skirt is the same as described on the site. Quality sewing. Straight lines. Red color is not so bright. I'm more than that. There's a gift. I liked it. Thank you store.
The skirt is cool, I really liked it, only the colors are not as bright as in the photo
5 STARS XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Nice skirt! Soft, comfortable, corresponds to the description
Beautiful skirt. Light fabric, not electrically. 4XL approached 52 Russian size. Delivery is very fast to Irkutsk