SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Es de tele pero aún así es muy bonito recomendado no se deforma la imagen
Ordered a small, 5’0 ft 120 lbs. Came in perfect condition in about 3-4 weeks absolutely love it!
Just as described I love love love it... definitely ordering again
Just like the picture I even ended up buying the long sleeve version
To be Chinese-made, I 've been perfect. Sometimes they are very small but this one has come in real carving. The rods on the sides a little bent but nothing that can't be fixed, I loved it. Very good quality and very fast delivery time (:) highly recommended
Love love love it!!! Come to the UK before the expected time!! Was super surprised how quick it came !!
Amazing! I’m in love with this top ... best purchase ever!
I love this top but the girls take a size and I usually do S and I took M and she suits me very well
Girls, perfect for good breasts. The feeling that the cutout on the model is deeper. Slightly glitters the material. Synthetics. Plastic "strings" are inserted into the seams
Norms, as in the photo. Sent long. Very short I'm 90-70, the size of norms (with sleeves took M is also good), height 163, you have to pull constantly down. Would have been longer, it would have been better))
Stylish, well sits, the fabric is pleasant synthetics. Super top! To the store 5 *, I will order another one without sleeves, OT-62,. OG 86, Ros 158 weight 53 kg,
Lovely top! Very stretchy material and super comfortable. If you wear a coloured bra underneath it will show.
Long in Peter for a month. Fabric knitwear. Dense and soft. Short.
The delivery was so fast! It’s definitely one of my favourite tops.
it’s quite high cut but looks great. i have a large bust but small shoulders, waist and ribcage etc and the large fit me perfectly :)
Very fast shipping got it in 1 .5 weeks . I ordered a L my chest is 32 inch and I have no tits but it fit great. I recommend sizing up , even tho I got the largest size it was kind of snug and I wish it had a zipper but I’ll just sew one on :) very happy with my purchase !
slightly see they but it’s stretchy and really cute and the gold sleeves are shiny literally shipped in way less than a month so fast
Top is super cute, rly stretchy and fits perfectly! Shipping also came pretty quick x
It's beautiful. The material is like the fabric of a bikini or swimsuit. He's got two whales in the front. It's got some small flaws in the seam, but they don't bother me. Very good value. The size fits me. I think I got him the trick. Just be realistic, look at the store's size chart, take the measurements and face the doubt: ask. It took her quite a while to be sent, but then she arrived right away. You have to be a little patient. I'm thinking of ordering other prints.
Very good quality. Excellent stretches and the picture is almost not white.