SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Really cute and came in like two weeks
Cool top, the quality is good on the OG 84 took M
Dugé zastvenlena top took with a brand of loose leather in the men's XS top with a cool beige top
Tops Super! I wear S, but I ordered a larger size m. Everything is fine, the material is good. I'll order in other colors. To Belarus delivery 20 days.
For its price, the top is just a gun. You can wear without a bodice who has a small chest. There is no thread and smell. Quality is good
Quality T-shirt, though I'm too small m armpits, after time I will take L (usually wear 44-46 size)
Chic top
ok
Top in the bottom has wybrakowany material. This worse that reaches mid jerseys and IS FRONT!☹️
The size of the villages is ideal. There are small shortcomings, but not scary. For its price very much even norms. Delivered quickly, to Mo in 2 weeks
The T-shirt is good for everyone, the fabric is good, the color is pleasant green. I took it for training, but you can also wear it on the street with high jeans. Very satisfied, behind closed, straps from linen do not stick out
Normal tops, sewn well. Translucent strongly, you need smooth underwear in the color of the top.
it fits well and I love the color. I took a side S but you should size up if you have a big bust.
It was 18:04, and 08:05 was coming to New poshitochka with an inaccessible brush. The top is super, ale is cracked by the doctors, the SHCH of the Vien Nibi trochki is small and MOGE tisnut with hands. Mix the river 173 cm, OG 88, OT 61 took rosemir m. Do not sit down, sit on Talia. Shvi is real, zshitiy acuratno, do not bother. I did not sell it.
Just wow. For such a price so in general. The only thing-beige is noticeably smaller in size, but not critical. On my not small size the village is all wonderful.
All as in the photo of the store only the color is closer to the grass than to khaki. Perfect quality sizes correspond to the month
I ordered 2. White and beige. Both size m. They came like this. But the beige is slightly smaller and more like light yellow. On a large chest it will be shorter than in the picture.
In the Donetsk region of Ukraine came in 2 weeks. The top is pleasant to the body, the color is excellent, the material is quality.
The quality is very pleased. not malomerka. took S and perfectly sat down! Delivered in 12 days, the store is just excellent.
The quality pleased, the fabric is pleasant to the body, the seams are even, the threads do not stick out. Order went about two weeks