SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Качество супер! Размеру соответствует, на свой 40-42 взяла s, всё супер! Советую к покупке! Доставка очень быстрая!
Very nice ideal exelent fabric I loved and it's warm very good sent fast
Super T-shirt, I order 3y. Very satisfied with the quality and fit
White Top: The fabric stretches, does not shine through. Parameters-og: 85, OT: 61, height: 172
send very quickly, the auqlitu is very good for the price. my size is 158 the size M is perfect
Крутой топ, хоть и немного просвечивается. Ткань тянется. Продавец отправил сразу. Буду ещё заказывать. Спасибо.
It's very beautiful and comfortable. The fabric is yarn, it's not cotton but it's still elastated and soft it looks muuy well. Size S/M. My bust measure is 78cm
Quality is super, took the size with, but in the photo the size of M, no defects, the store is normal
Fast shipping. In the form of norms, only this is not cotton. But the fabric is pleasant. I wear 46-48 size, sat down well.
Top in the hem, super! Shipping and delivery fast. Looks cool! This is what I wanted) the order is happy))
At its M ordered L. And I did not regret it, I sat perfectly. The quality is super, even for such a price. The order went quickly. My top does not shine through. I will order and black the same
Good topic, quality. Looks great. The fabric is pleasant. I'll order perhaps black more
Blouse in general find, just fire the store is very good, first ordered m but then realized that it will be small, asked to change, he responded quickly, and with pleasure fulfilled I 2, very fast. In general I recommend
Very satisfied!!! I sat perfectly! I have the size S and S excellent village, beautiful, under jeans, shorts, skirt most IT!!! I recommend, the quality is pleasant.
Quality is good for such money. Threads do not stick out. No smell. Thank you store!
On the chest 85 and waist 67, the size L sat perfectly. I liked everything, a good T-shirt!
Delivery to Lviv 16 days Chest girth 96 and this size approached. Jacket stretches
Very dobolna! The quality is excellent, it looks expensive.
I love good fabric excellent seams, pity they are very small. But they are worth it.
Классная кофточка. Просвечивает немного. Заказала 06.06.21 пришло 23.06.21. На мои параметры : грудь- 90; талия- 70; бедра- 92, L села идеально. Ткань приятная к телу. Будет ли жарко в ней на улице, пока не знаю, не ходила ещё. Линяет ли при стирке тоже не знаю, не стирала ещё. Но что хочу сказать, заказывайте девочки, кофточка супер!