SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I liked it very much, the delivery has been 1-2 weeks I'm skinny and I was afraid if the S fit big but it looks great, the fabric is Soft and quality and the most beautiful color in the photo, I'm satisfied, but I think I'll go to the seamstress because the waist is the skirt I want it tighter
The goods came quickly, everything came up a little bit long, and so everything is good
The set is such that and the delivery has been rapidisima. In 5 days he has arrived in Spain. Very happy!
До Сицилии пришло за 10 дней
So beautiful and comfortable. Order a size S. And its stretchy
Perfect kit! Sits Super! My height is 176, 84/60/94, took S, sat down Super!!!
Beautiful are made with two fabrics are not transparent
I ordered an L, perfect size!! my hips measure 100cm chest circumference 95cm. it fits perfectly!!! i'm in love. the top is short! just covers the breasts and nothing more.
I'm delighted with this suit!)) on my size S, took S))
perfecto igual que en la foto no transparenta nada estoy muy contenta
Very cool suit. Good quality and very fast delivery. Convenient. Good fabric. Does not shine through.
Fast delivery. Fits perfectly. Not prześwituje Recommend❤️
Très beau conforme juste si vous avez une forte poitrine oublier le haut est vraiment petit et ps élastique donc moi c’est juste je fais du 95C voir B
Beautiful! Very beautiful color and very nice material, arrived super quickly in France I recommend 100%! Size perfectly very tight even if you make an XS and it is not at all transparent!
Item conform to the description; Beautiful size super well marries the shapes
Very pretty, consistent with the photos of the store, fabric lined, excellent, so it is not transparent, stretches, the purple is very pretty, I recommend this product.
Super however when Dress Up bra can be a little tight. I have 90 cm under bust, 70 cm waist and 92 cm hips. Zamówiłam one more size M :)
The quality is top! Delivered in 15j in France. Everything is doubled so it is not transparent. The fabric is stretch and fits well.
Kurczę tęsknie for optional output with home and dressed such complete set. This set is very flexible material which nicely to fits for figures. This is polyester material but has two layers therefore not przeswituje. You can stack creasing exactly as we like and how is conveniently. Spodnica can be longer or shorter. Is available in different colors wiec everyone can choose something for yourself. Wzięłam size M and lies perfectly.
Rien à dire au final top vraiment j’adore, je pense commande d’autre couleur. Livraison rapide en quelques semaines.