We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool summer dress, size in size, height 164 is much higher than the knee, but for the summer the most it will be too short for growth
The dress is very cool, on the parameters 80/68/88 ordered M, straight back to back at the waist, but I really liked it, it came quite quickly)
Arrived super fast
It's a short dress, beautiful excellent quality, order one or two larger sizes, check the size chart well
Beautiful dress, great quality, same a imagines
The picture is the same! Beautiful! You 've arrived very quickly.
Very pretty, consistent with the description. Very responsive store who agreed to catch up with my size error to the order without worries
XL is Not XL, too small for 98-70-100. But nice cotton and really soft and light
Excellent Sarafan for the summer!!! easy! all one in one as in the description! og-92, ot-67, ob-92! Do not regret it! it looks great!!!
Everything went smoothly. Very nice dress
On height 164, parameters 88-66-88 size M sat perfectly
The dress is exactly like in the picture. The fabric is very light and pleasant. On my parameters 88-64-87 village as poured. Not narrowly not great. Perfect! But I refused. The dress is not my style. I did not look at all. A pity ((The money was returned through a convenient return. The store is worth dealing with.
exactly as the picture
Good summer dress. The fabric is like cotton. Deep neckline. My parameters are OG 75. From 59 to 84. Size S approached well. I did not facilitate, but not too big. My chest is small and it looked good. With big breasts you need to be more careful.
Very nice and quality dress
Amazing like in pictures im so happy.Thank you.
The dress is beautiful. Thank you.