We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They got Me in a size I didn't ask for but they're pretty
In 8 days I got here, it's just like the picture. It's comfortable but the only downside is that it came to me so fair that I would have felt better with one size more.
Very cool boots for their price, ordered them with a promotional code for 8 €, Emeley at first a small smell, on the leg 24,5 took 39 seats perfectly
Shoes fire, like in Zara, girls! Selling these shoes, the size did not fit! I ordered 38, but in fact they are 36! I'll send you a message or mail. Write to mail email@example.com
, The product is happy, but on my 35 it is better to take one size more, as the sole is just flat, I put an artopedic insole and now presses my finger. The glue is slightly visible, but if you look at Delivery was a road and MOL will arrive urgently, but then they wrote that the delay, but in the end came earlier than the promised for a week. It's already cold in them, and so the model is cool. And came alas not even in the box, but just in the package
All perfect only that I had you order black and I have arrived Green
So Light weight and comfortable! I was scared to order my exact size so I got like 2 sizes bigger and that was perfect! The fabric Isn’t like shoe material it’s literally fabric so it feels weird to walk! Still love them tho! Very cute and stylish!
Не ожидала , но сапожки действительно классные! За такую цену вообще огонь. На свой 40 заказала 25.5 и все чики-пуки! Продавец отправил заказ сразу же после оформления заказа, пришло очень быстро!
It's exactly how it appears in the photo, and also very comfortable, I recommend your purchase you have to consider Edit a number more since they come small. They arrived soon and there was a need to talk to the store.
Buena calidad lo único que las tallas son bastante más pequeñas
The parcel was received in Pyaterochka, everything was well packed. Super fast shipping. Boots are excellent, fit in size, I'm very satisfied. The store is sociable, attentive, competent, replied quickly to the messages. I would have sold 10 stars if I could. Thank you very much to the seller for his attention, for fast shipment and for a good product, I recommend it and shop.
Excellent autumn-spring boots, as in the picture))) expectations were met. Beautiful White) It is convenient that fabric, White quickly get dirty and I wash them in a washing machine and they dry quickly. Delivery to Kiev came very quickly. Only 3 weeks!!! My foot size is 37. The length of the foot is 24 cm. Plus, the width is not narrow, with a bone sticking out. Given this, I took 38 size. It's with a toe. Guessed with the size. Stylish and feminine boots. Recommend.
Not delighted. Shoes came with stains, deformed. Sole with marriage. 5 stars just because the store asked not to lower the rating. And returned 200 rubles)) one shoe is less felt. Your finger rests. Keep in mind that on the edge of the "socks" is stronger, do not stretch, not as soft as the bootleg. Sole of foam, let's see how much enough)) their money is not worth. But it's up to you to take it or not. I took on the size grid of the seller 39 size per foot 24,5. On a wide leg fit.
I received an order within a month to Ukraine, at ukrpotte. Seams and gluing neat, but stink sharply and terribly when unpacking. For a day I threw on the balcony to air, did not help. And even after 2 weeks, there is a smell, but not so much. Specially did not write a review, I wanted to put on and try on the case. On my foot size 24 cm there is a little stock in length, but I like freely. but in the rise very high and when walking, the legs were hanging. I had to put two insoles, and it's still free. I wore only three times, went a little around the city. You see the result yourself: The sole is very soft and literally crumpled, although I'm not fat. On the legs look impressive both under the dress, and under the black skins. Even with this dubious quality, I would still order another color. I bought for 14 $(378 UAH). In Ukrainian show room they are 1200-1600 UAH. If they collapse quickly, I'll add a tip. Conclusion: If you want spectacular shoes for 1 season, take it safely! All successful purchases!
Fire bots. In size. Before St. Petersburg for 2 weeks, mega quickly⚡Advise! Hugs and good luck
On the foot of 26 cm 10 size butt (press the thumb). Very comfortable shoe and on the leg do not look huge. Reordered to 10.5 size. There is no foreign smell, the quality is also at the level (I did not even expect it).
Great size, they fit very well, they're very elastic. That does bring a very strong smell, they need to be ventilated first because they smell like pretoleo a lot. Otherwise very good. Tallan perfect.
Thank you for the fast delivery! The quality of the norms, there is a small Potek but I think it will be washed. The size of the Russian 38 fits 40, slightly wrinkle but for a large volume and a full leg will be excellent. Seller recommend.
I really like, for the off-season, stretch like rubber bands, at 38 size ordered 39, all the rules. Thank you
I expected them from a slightly more broken target. Still they are monisimas and weigh nothing, they are super light. The tip tightens me a little but as it is elastic fabric I imagine it will give if. I highly recommend them