SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The dress is gorgeous. The fabric is of course cheap, the threads are where they stick out. But it sits and looks expensive. In the principal, such dresses are rarely dressed. I'll dress a couple of times for holidays. For such a price fire. It came very quickly.
The dress is very beautiful! On the parameters of height 156 cm weight 46 cm chest 90 cm waist 59 cm and hips 89 cm. The village is slightly free in the waist and hips the smallest size. Sits very beautifully, everyone on the holiday said compliments. Came to Belgorod in 14 days.
Delivery to Sakhalin month. The store immediately sent the order-a dress without a smell, without holes-the seams are even. everything is true-the declared requirements. The price is good. C by 42. weight 50. height 168. Hips 84, waist 66, chest 84. recommend.
I recommend it, too bad I should have taken one more size, that's an M, it's not elastic
Beautiful quality... size S is 8-10au. Thank u store
I LLLOOOVVVVEEEE THIS DRESS!! BY FAR MY BEST ALI PURCHASE.
An awesome dress for photo sessions) sits perfectly, the size grid is correct) if in a better fabric this dress-the prices would not be his style)) especially for such a cost))) at 82/62/93 height 167 I shortened the length and removed a little at the waist. I ordered August 29, received September 8.
The dress is amazing, it is suitable only for slender, as the fabric is not very dense. I recommend to buy. I wear size 46-48, chest 5 size, came up perfectly size L
Bitch just wow wow wow! There's no way I can grab it. And everything is here to write at the reviews about the bottom of the fabric and food is not true! Tanina Taka and Buti are behind their characteristics and vlastivostvo, and not that they are low on the bottom. It is easy to pull, in the bioloma ring, all the trifles of the sea, ale, with a novel. I took the rosemer S, on my parameter 83 х63х95, visual 162, вага 52-сило мигеге ииии Suknu definitely recommend, selling such, shvidka delivery to Ukraine for 3 types.
За свои деньги платье хорошее. Рост 160, ношу обычно xs. Проблему с висящими и не объёмными рукавами решила так: подвернула их вовнутрь, чтобы нижняя резинка прилегала к верхней, для удобства можно изнутри ещё закрепить булавочками (ну, или сшить, но у меня руки не из того места растут, поэтому мне такой вариант не подходит). В талии мне немного великовато, не критично, но на спине ткань собиралась. Широкий ремень решил эту проблему, плюс сделал верх платья более статичным (перестало крутиться или съезжать). Ремень заказывала в инстаграме @base_leather
I ordered a dress and clutch 16.07, the goods came in a single parcel of 30.07. If you order 2 or more things, then the goods come faster. Description exact. Tight stretch, stretches well, does not shine through. OG 82. Of course there would be a bigger chest, it would look more beautiful. Fix the bodice. I'm happy with the purchase. My back's open. I did not communicate with the store.
The dress is different from the photo, but even so it looks very impressive! I'm delighted! I took M on og 90, OT 70, OB 100. The village is excellent! There is a stock everywhere, because the fabric stretches. Does not shine through, the bodice keeps well! It came to Moscow in a week.
Nice dress but low quality fabric. It may not be visible in the picture but the dress arrived with some white stains as though the fabric was over stretched or over washed. It is a thick Lycra stretchy fabric. I thought it would be satin. The dress arrived very fast.
Dress is exactly as described, nicely made. Shipping time was also quite fast. I would recommend both the item and store.
Super store, best on Ali, record delivery week, sent instantly, thank you very much, dress Super village perfect at 87-63-87, can be worn in two ways
On its parameters 89-68-95 size s came up, in the waist even the place remains, the fabric as well as written synthetics, the sleeves are not like the pictures are lush,, Also about the size, the store on my parameters advised m, but I trusted the reviews and did not lose. Delivery mega fast-1,5 weeks
Beautiful as in the picture, fast delivery I recommend 5 stars for the store
Oooochen beautiful dress. sewing neat. A beautiful style, so that the sleeves of the flashlight are more magnificent, as on the model, you can apply the tulle, then there will be a shape of the flashlight .. the fabric the fabric dress in white, under seamless underwear will be better. On the height of 165 cm. The length of the dress is just above the ankle. I took the size of M. it was possible and S. The store is very responsible, helped with the size answered all the questions, the order sent quickly. thank you very much for the good service.
The dress is good, the store costs more. The size corresponds to the claimed. The store put all right and the color and size. Delivery was fast within a month-about three weeks, for Ali it's fast in my opinion. Packing and dress are not damaged. All the seams on the dress are even, there is no marriage. Synthetic fabric.
The parcel went 3 weeks to N. Novgorod. Synthetic material, as stated. The dress does not shine through, stretches. On my parameters 175 cm, 96-73-95, the top sits perfectly, everything is covered, nothing falls out, the bodice of the dress does not bend and does not roll down. The bottom is free, it would be better if my hips were larger)) but here it is not a dress to blame)) looks more impressive with a pronounced waist (which I do do do in general, the purchase is happy!