SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered already, but only in a different color. Good quality. Size is in size. Very well collects and supports the chest. I will be glad to order in other colors. Thanks to the store, the order arrived in Ukraine in 3 weeks.
Bust matched, Garna yakist, chudova tsyna. Rozmir B36 good chest circumference-82 cm, breast-72 cm. To the Kiev region for 17 days. Sell a good Suge, with the delivery address for my lost Recommend!
Super bodice. In terms of volume sat down perfectly, in a small cup, a lot of pushup. For large breasts will not fit. The whole product is super, sorry no size more.
Great bra! For my parameters, the chest circumference is 85, the circumference under the chest 74 sat perfectly. The jumper stretches a little, but performs its function, fits and raises the chest. The color is very beautiful, as in the photo. Sew well, no smell. Delivered to Moscow quickly in 2,5 weeks
The quality is good, sewn neatly. I liked everything. Order. Decent product
This is my third bra)) I love them! All advise!
This is not my first such bra. This time I took more 38A. On the chest Volume 88 and under the chest 77 sat down perfectly, nothing presses anywhere. There are no complaints about the quality. Delivery much earlier than the stated time. Thank you!
The bra is classy, sit Garneau, otherwise it's cool. Ale priyshov for a defect in the Whiglyady Chornoi. I'm on my way, I'm not singing
Sat down perfectly. The only upset was that she was afraid that they would press the straps, but she was very surprised. The straps are very pleasant on the body, reach well and loose. I had to order a volume of 75 (I usually take 80). The quality is very good.
The order came to Switzerland in 16 days. Good quality, very nice. I recommend
Beautiful and true to size. I am a happy customer!
Very nice fits well, material softer than most push up bras, not see through with shirts will be buying again soon!! Arrived fast too :)
Perfectly sat down. So perfect with fitting is rarely selected, but here it is like a part. My size is 75b.
Excellent quality, sizes a little smaller, I ordered the largest 38/85 and I am 36B Mexican, but it is still like a 34, but it is very nice.
The quality is good. Already ordered this model from this store for a long time, only black color. This time came a little different, the distance between the cups is more than last time by almost a centimeter, too wide space. And push-up is not very big, last time was bigger and fatter. But still a good bra. When ordering, I made a mistake instead of white, ordered black color, immediately wrote to the seller and said that I needed white color. Thanks to the seller,-changed, came white, beautiful pure white color. My parameters og 81 cm.
Good quality. I was a little wrong with the size-I wear 75 V, but I took the 80/36. In the end I fasten to the narrowest. When it stretches, you have to hem. I had to take my size, but I was afraid that I would be small, but in vain
The bra is good, but there should be one solid bone, and there are two on the cups
For a volume of 75 V are a little small cups, and so not bad
The second time I order and the quality is very satisfied. The first time was a little wrong with the size, and this time everything went perfectly. With the store did not communicate, the tracker is tracked, delivery in time, so thank you)
Good quality push up bra. Fits well 34A.