SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast shipping. Great quality. Fabric and lace is soft. Beautiful colour. Normally i wear size XS. I took size S here and it fits me perfectly. (my height 156cm, waist 63cm, bust 75cm) Looks gorgeous.
Excellent quality and came much quicker than expected. Came in under two weeks to the UK. Quality better than sites like Boohoo and PLT. So worth it and I’d pay more if I had to. Recommend
Amazing quality and the colour is beautiful. Arrived so quickly. I ordered a medium and I am a size 10 UK and fits perfectly but be careful if you have a larger chest size
Very good material and came super fast. fits perfectly!
top looks exactly like picture!! super fast shipping, about 2 weeks and came earlier then expected. shirt feels very nice to the touch, fits alright. when putting the it on it feels like i’m going to break it since it’s really tight even tho i’m petite but once it’s on it fits exactly how i want it! strap area is a bit weird but overall i love it and u should definitely order it RN <33
Normally wear a UK 8/10 34DD not quite big enough for the bust as there’s not enough fabric covering the a part of the side boob. Other than that cute design and great material (kinda stretchy!)
It looks great! I recommend it! It's my new favorite top.
Very quick shipping!
Wonderful top! Quality is great, only pay attentions when choosing the size, it is fitted for Ciala wiec MIMO with I Am szczuplutka very and wzielam size S is so is butt. Wez under attentions Tez bust size as you have wieksze boobs it Wez bigger size
This top is amazing,I love it is just like the picture cant wait to wear it out!!
Very cute and looks just like the photo. There are no adjustable straps. The material is thin. I’m 5’7” and got a medium and it fits perfectly. The shipping took 2 & a half weeks.
Arrived today. Pleasantly surprised by the fabric. Very soft to wear and the colour is vibrant xx
really nice but i would recommend to check the size guide if you have bigger boobs because you might spill
MENCANTA is perfect, and it takes super little to arrive, one month the AMEE
Beautiful as in picture, excellent material and. Should have caught in G.
So beautiful like in pictures
In love with this top!! Thanku :)
exactly like the photo! lush quality and accurate sizing! love it! came way faster than expected :)