We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The jogging is 100% cotton so it has a very good quality, it is soft on the skin. It fits well, bent at the ankles and waist. Similar to the photo. I measure 1m70 and I took M.
Perfect! I am really happy with this purchase. I love the shape of the jogging, the material is rather warm and the patterns are not embossed! Perfect for adding a little originality to a casual outfit.
I got a size M because I want a bigger look and it still fits! It’s nice and soft and the items are a good quality. I order on April 20th and received it on May 22th
I love these & the material is comfortable & warm!
Lovely fit, and the graphics are good!
Fits perfect, I’m a size m and I ordered m. Materiel very thick and order came in 3 weeks.
Came faster than anything I’ve order off of here and the pants are thick....honestly pasted my expectations I’m pretty impressed. I will shop here again
In love with the quality and extremely fast shipping 100% recommend you guys to buy from this shop
It was delivered so fast, that I was impressed. And now I’m impressed with quality of this pants! They look really nice and the fabric is very good. I love it!
I kiff this jogging the quality is just incredible.
Super pretty, the fabric is as I like, see to take another color
Very thick kind of see through very much so recommended cuz 20 sum dollars who
Quick delivery. Love these pants and the design! Super satisfied
Can’t wait to style thisss. I wear size medium, should’ve sized up for a looser fit bit it’s fine. I’m 5’5/5’6 and a large would’ve been a better fit in terms of length as well. Will be posting my fit on ig
Fast shipping! I guess it came in a week. Amazing quality, realty soft. At first I thought it would be see through but it isn't. I love it so much!!!
Штаны с начёсом. Очень крутые и приятные на ощупь. Мой рост 164. Талия 62, бедра 90. Все супер подошло
I bought these for my friend and she said that she absolutely loves them! They’re very stylish & comfy. She likes that they are lightweight but have thick material. The bagginess is just right and the length fits just perfect. Came in 2 weeks
Am completely love this pants is perfect! Size worked super reliable store Buy!!! Take only 29 days
I was looking forward to this diver very much for the type of print he has but I was canceled the order I spoke to the store which I had no answer thinking the order already I was lost and it comes to me today it took a month and a half to get to chile and it's very warm inside the bad thing is that it's the genre that's full of Motas. I'm 155 and I'm a little long
I love them .thick material and it’s very accurate to the picture I’m 5’7 and 120 and they scrunch at my ankle.