SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is the second shirt I ordered... All Above All praise!
I order the shirt 2 times already. The quality is excellent. The only moment a year later was a little seam on the back. On the growth of 166 sleeves are long, so girls can safely buy. The parcel came quickly. More reviews I have in Instagram @ iinochii. add-I will be happy!
Cool shirt, the fabric is good, the color is beautiful, I'm happy, I like
Shirt проооооосто bomb! How soft it is, even a little fluffy! This is cotton 100000% % % % %! Looks expensive! Such a cozy, stylish! Came very quickly!
Very high quality shirt, soft, the seams are even. On the dew 42-44 took the size of L, oversize. Delivery is fast, to Moscow arrived in 11 days. The store sent the goods quickly.
The shirt is very cool. Cotton is dense, very pleasant to the body, behind it is elongated, this is for me an obvious huge plus. Suitable for everything and in any season will find its place in the wardrobe. Mega basic thing!!! The store also attached a rubber band for hair as a gift). The order to Krasnoyarsk took 3,5 weeks. Track number was tracked. The shirt ordered on the recommendation of @ alishopping_guru, a blogger with Instagram on the review of cool things with Ali
The shirt is super! Excellent quality! Excellent color, even better than I expected!!! You can wear it simply, but you can and with a strap
Beautiful quality shirt is very soft similar to natural cotton fabric, factory quality! All lines are even color is the same as the picture! On the parameters growth 158 84/66/88 very wide oversize! The length is excellent! Behind covers the ass in front is shorter! The cuffs are very wide on a thin brush! Thank you! Recommend!
I'm delighted with the shirt. Very nice quality fabric, dense, well sewn factory quality, light blue jeans color. Sleeves 3/4. At 46 L sits freely, not oversize but close. I came to St. Petersburg in 3 weeks
Excellent shirt, high quality. Dense pleasant fabric. Does not shine through. Not a single string. Perfect pure white color. On its parameters: height 173, og84, ot68, ob98 chose L to be an oversize. I'm completely happy as I sit. The length of the sleeve is sufficient, but I do not like to wear long, so I raise them or turn them. If it will be in black, I will order it also)
The shirt is cool, the fabric is pleasant, sewn neatly, the threads do not stick out anywhere. I ordered the size L for parameters 89-62-100, sat down as an oversize, sleeves of comfortable length.
Ordered 25.08, came order 10.09. The store formed my order very quickly. I did not confuse anything with the size. The quality of the shirt is very good, dense, cotton. To the touch is pleasant to the body, soft. The quality of tailoring is excellent! The size approached, but the sleeves are short, I would like to be longer. (46-48, 167/98/76/101). It looks good, in principle, I'm happy. To the seller Thank you very much and prosperity!
Забрала рубашку, она супер. Хлопок , мягекькая. Размер точный. Качество хорошее, без торчащих ниток. Рекомендую. Доставка 10 дней.
Class shirt! I'll kill blakitna! I took Rose L, I wear m Abo s in my life. I went to Ukraine to finish shvidko, I got 23.07.
Вау, Вау заказала 16.07 пришла 28.07 отличная, ткань, швы все супер. Я очень и очень довольна. Рекомендую. СПАСИБО за вашу работу и подарочек(резинка).
1. Доставка очень быстрая (30.06-11.07). Меньше 2-х недель! Отправили сразу! 2. Долго определялась с размером. 167см., 59кг., 89/69/98. Заказала L, а не M только потому, что боялась, рукава будут короткими!! Возможно не были бы! Думаю можно было и М заказать! Конечно ОВЕРСАЙЗ получился хороший! До 50 размера смело пойдет! ⭐️ продавец мог бы сделать более широкий размерный ряд! Не только М и L! 3. Продавец отвечал на все вопросы и сразу! 4. Качество пошива хорошее. Ткань тоже! На одном из карманов есть малюсенький брак (если так можно сказать). Интересная модель! Хорошая конечно, но как многие пишут, если бы перед покупкой померила возможно не взяла! Но носить буду! 5. К покупке однозначно рекомендую!
The shirt is very cool. Cotton. Color is beautiful! Quality at altitude! On the parameters: 80/65 size L sat freely. Recommend! On all questions, write in Instagram: ksu_voroztsova
До Новосибирска шла месяц. Упакована в зип-пакет. Без зараза. Качество классное: хлопок, к телу приятная. В жизни ношу размер Xs-s ог 89, от 60, об 90 рост 158 села достаточно свободно. С джинсами носить самое то. Рукава сделаны типа «летучая мышь». Симпатичные кармашки. Советую
I join all the enthusiastic reviews. Quality is excellent, delivery is fast
Shirt made of thick cotton, very nice to the body. On the grew size 44, growth of 171, OG 84, from 67-took the size of L-learned overseas, free. ordered 16.06, received 4.07. the store sent the parcel very quickly! As a gift-gum