We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Amazing pants, I wear a European size 38 and I ordered an M and it fits perfectly!
Clear, at its height 175 took M, sat well, threads stick out Koy-where, but not scary
OK. Size suits noszonemu W Pl can such M/L. Fast Delivery
Thank You very much for more beautiful Items and fast Shipping! Good Quality and fits well! My Daughter is satisfied.
Me encantan <3
Cool pants + chain! Seller thanks for the fast delivery of the goods!
Pants are cool, light, comfortable) the chain goes in the set and light enough) delivery to Moscow about 2 months) a little big, but it's not a problem) very cool looks
It came so fast the product is very accurate amd cool highly recommended this store
Very cool pants
Really good quality with functional pockets. I am 5 feet tall and it doesn’t start to bunch up at the bottom. Colors are vibrant and instead of a button it’s a clasp which I like.
On the thigh part I'm like a Jean and down well but long very large, the texture is finite but still opens. It also comes with a chain and the truth that I find the pantalon beautiful
Pants Super all neatly sewn and fit in size as a gift put the chain height 162 weight 45 s
Well-sewn panties, the child liked, thanks to the store.
Cool pants! On the hips 94 and waist 67 sit quite tight, but not in tension, maybe in S would squeeze) the fabric stretches slightly, pleasant to the body. Thank you!
Wonderful trousers, fits perfectly, it makes you see a perfect body orma and the fabric is very good material. Recommended. I'm very happy
wow!!! I wish I could give them 100 stars. I'm 5'2 and between 120-125 pounds (depending on what I'm doing at the gym that day) and the size SMALL fit like a glove I am so in love with these pants they are high waisted and hit my curves nice, while also having that 90s look at the bottom. The fabric isn't too stretchy though so make sure you measure yourself because if I was like 5-10 pounds bigger I'd definitely be a MEDIUM.
wow, VERY NICE pants! sizing chart was accurate. my measurements: waist 30 hips 39. Large was a perfect fit. thank you
Awesome just too beautiful I love good sewing size well
Many where threads stick out ....