We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I liked it very much, the fabric is thin hem. On the girth of the chest-86, ot-66 and ob-93 size ljust right. Ill stretch
Came the dress for 2,5 weeks, the quality is not bad, I think I will wear, it shines a little, but not critical, I took the size m at my 42, barely climbed, I hope it will stretch a little, but if after washing sits down, then exactly do not fit, the fabric is not very elastic
The dress came quickly. Size M approached the parameters 100b 65t 90g 176 growth.
I ordered 23.08, the dress came 11.09. The order is satisfied! But it was necessary to leave the size M, and I changed to s... I doubted and it turned out that in vain... On the shoulders a little too little and the sleeves are slightly stretched, but even at the same time I will wear it! There are a couple of sticking threads on one sleeve and that's it. All seams are good, quality! On the package was a lead, a package with a hole and stretched out, on the dress itself and the inner package there are no holes, the dress is whole! The dress stretches well, there is no smell, it smells just a new thing! I did not communicate with the store, there was no need.
Beautiful and high quality. Shipped and arrived very quickly. Highly recommend.
BEAUTIFUL! the color is soo gorgeous, quality is excellent , but i will say to size up due to the lack of stretch! I RECOMMEND...shipping was not long.
The dress fully matches the photo and description on the store's website! My body parameters: height 183 cm, weight 50 kg, chest-75 cm, waist-65 cm, hips-90 cm❗✔️ Ordered size L❗✔️ Dress perfectly Selo on the figure on my body parameters! Length of the dress 88 cm, I'm not short, I will wear) Sewing quality on 4❗✔️ The quality corresponds to the price. Material: 70%-Cotton, 30%-polyester❗✔️ Knitting of medium density, noodles, does not shine, but underwear stands out. Shipping Up to SPB-2 weeks, with tracking! Despite the option "plus"-to the House did not bring, went to pick up the parcel on the mail! I liked the dress and the color is beautiful (my photos clearly convey the color of the dress)! Recommend the product and seller!!!
Really happy with the product. The dress is not too short as I first expected. The quality is similar to what you would find in H & M. my insta for more visuals : konstanszaborova
Excellent dress, on the parameters 86-60-85 and height 165 size s came up perfectly :)
The dress is amazing! For my size: 165 cm, 54 kg, 75/68/94 i ordered the M. And fits perfectly! Recommend the store and the product!