SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very accurate and very cute
in love!! It's kind of a swimsuit material. This is an S and I'm usually an S or M in tops.
I love it
The top is super cute. The store is really good with communication he/she will answer your questions. The top arrived in the uk in 2 week which is pretty good!! 10/10 so pleased
New favorite top!! Got some compliments wearing this :)) Only took a few days to come to the UK. I was kinda expecting the top to have a gap at front bc of my small chest but the strings at front tighten so it isn’t a problem.
absolutely gorgeous! definitely a must have for summer. i’m a size 8 in uk tops and 34B and it fit perfectly and everything is adjustable as well. also came very quickly
Perfect , I love the material and it’s such a trendy top! I would recommend it , the shipping was also really fast
stays up well, material is like thick swimsuit material
Really good quality, feels similar to swimsuit material. Double lined in the brown fabric. I’m a UK 8 32D and the S fit perfectly. Can tighten the top and straps under the bust. Item arrived in 18 days to London.
love this so much! came within just less than a month, true to size
Great dupe for the Iamgia top! material is a bit different, however, it looks the same
so cuuuuteeeee very cute loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit loveit
It’s actually a really good product!! I was scared because I have big boobs but it’s fits well, I took a size medium, the quality it’s eliteee!!!
Lovely top! I’m a uk size 8 in tops and I got a small. I’m also 5,4
Received with the underboob tie broken and it’s very flimsy lots of loose threads not for those with bigger boobs but store refunded me for this and the other items are SO cute. Definitely recommend this shop
Same as pictures
I love this so much, will recommend. Took about 3 weeks to come, my YouTube will be coming soon so follow my Instagram @britthakidd
item looks exactly shown in the picture, however the shipping was over a month long. very pleased with the top though, super cute! i am a size 6/8 uk and i got a small. the chest part is a little bit big and loose so if you have a smaller chest, please keep that in mind! for more questions, dm me on ig @juxlianna
Cute and comfy
I’m 5’7.2, 32c, 26 in waist and a medium was slightly big on me. I didn’t want it too cropped so I sized up and it was fine, not tight but not loose either.