SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice blouse! Xs size is ok for me. Oversize. Very fast delivery! I recommend store!
beautiful and excatly as pictured! Size corresponds to store's indications, the fabric is of good quality, seams are even. I AM PLEASED! Also, I'm plus sized: bust 116cm, waist 100cm, hip 124cm.
Delivery 3 weeks. Blouse is very similar))) I recommend. Good ha og 100 cm.
Zamówiłam 11.11 otrzymałam longer 08.12-blouse compatible with description
Sweet blouse, came in three weeks. On the parameters 86-66 and height 171 size m looks overweight, you could take a smaller size. The length of the sleeve is full, not short. The blouse itself along the length covers the ass. You can make many images.
おもっ the more cute! 11/11 The Chii ゅうもんして was とどき in 12/2, wrinkle wrinkle's don't the Chan たたま きれる immediately to the much were prettier!
Very pretty. I haven't worn it yet but the size is wide. I recommend it
Preciosa
Garna blouse Oversize on o' mi 90-70-100 rosemir L, dugé Vinno, ale Vona cool
Very pretty and very similar to the original. It must be noted that it is transparent. Perfect size. The order arrived in 10 days, I highly recommend this store
Very beautiful
I love it; It needs to go through the washing machine and know if it keeps its size and quality. Very transparent that makes her pretty. Recommended.
The blouse comes very wide, but it's super pretty.
Talla exacta. M equivale a 44 española. Los topos un poco toscos.
The shirt is super. The quality is excellent, the fabric is pleasant. Coincides with my expectations
Recommendation to the store. Parameters are 90-78-102
Nice blouse. To the body is pleasant, although synthetics. Very transparent, I plan to wear with a T-shirt. Blouse with tags and labels. There are tags with recommendations for care. Threads do not stick out anywhere. Delivery just over two weeks. Recommend
Lovely large is a nice roomy size, Im a 14 uk
Goods consistent with the description. Fast shipping.