SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great fur coat!! !
The coat is cool, looks great. For a cold winter, of course, will not fit, but on +, 0,-1 it will be good. In the masses of the model, such fur coats are much more expensive.
runnnnn . before they sell out
This is honestly one of the BEST faux fur jackets I've ordered. I wanted a kinda oversized look, so I ordered the XXL (but honestly could've fit a large or XL). The fur is nice and fluffy right out of the packaging, and I didn't have to manipulate the fur at all. I have other faux fur from this brand, so as far as quality, I expected nothing less. Great purchase. 👌🏽
Amazing and beautifull faux fur! Happy to have it!
Excellent fur coat, warm, high quality. The price is just fire. Take a size-two more so that there is an oversize. Looks super stylish and beautiful
The fur coat is of good quality, did not expect. It looks great, I love it.
This is the best buy for Ali in recent years, amazing fur coat, I took it by 4300, I am happy every day, 157 cm is tall, my normal size is M, I took a fur coat to wear a sweater in winter, it's a moderate oversized
Wonderful, arrived super fast! I chose the size L was perfect, I have 1,71 height and weight 70 kg, my clothing size is 8/10.
The product arrived before the bus in 8 days, the coat is cool Matches
Super fur coat🥰Quality is on top, full of comfort!!! Take 100%, on the ozone measure such for 12 thousand! For a height of 173 cm, a little short, not critical
The fur coat is just super, the pile is good, of course not for the cold winter. I took the S for the parameters 85-70-90, I don't like a strong oversize, but there is still enough room to put on a warm sweater (in the second photo you can see). Delivery is also fast about 2 weeks
My 171 height Wear size 44-46 I took myself XXL because I have long arms😄 I really liked the fur coat, but it is light and not open to the Russian cold But drive a car, the very thing! Soft fluffy
I liked the fur coat. Looks very natural. Factory tailoring, there is nothing to complain about. The fur is dense, thick. Delivered to Moscow in 9 days. My parameters: 165 height, weight 61, O-91, ot-73, ob-96. Ordered L size based on feedback. It was possible and M, as it is quite free and there is a stock. The photo was taken immediately after unpacking, without steaming.
The fur coat is very beautiful, although thin. There is a clear lining and fur, nothing between them, for positive weather. I ordered the color gray, in 3 photos it accurately conveys, a very beautiful cold shade, gray-beige.
I don't know them, but she's very beautiful. Soft, I'm High
A fur coat is just a delight. He will look luxuriously, you will not even think that this is what a fur coat can look like after 4000. The fur is fluffy, pleasant. The sleeves are long, which is a rarity and good luck for outerwear with Ali. Thought about the size for a long time. First, according to the reviews, I ordered an XL, but then asked the seller to replace it with L. and correctly made it. In XL I would have drowned too much. And L sits like a neat oversize with no bag effect. My parameters are 86-68-92/160. On a turtleneck at-1 3 is generally ideal for warmth, but if there is a strong wind, it blows unpleasantly. In general, this is one of the best shopping
Girls and boys, for your money it's a bomb! Ordered by mistake m (I wanted L), but surprisingly the size was suitable, although I was very worried and debited with the seller about this. By the way, the seller is just a smell, he answered immediately and on the case. It is clear that not 100 from 100 as artificial fur, but it looks decent. Very quirky to the touch, does not glow in the sun like hard synthetics. Honestly, expected the worst, but now I do not regret the order. I ordered for 4 kopecks, there was something about five hundred bonuses. I think it's worth the money and there's no point in overpaying for the straight stuff you'll also wear a couple of times. I will not tell you about the temperature parameters yet, but so far it has already become hot to take pictures. I think it will be very much up to-10 with a warm blouse) my 170 height, I write the parameters obsequious T. for a long time I have not measured them 89/68/91 approximately
Decided to take this time a fur coat shorter-size 46 and height 176 took XL-I want to wear it under a hoodie-who does not like over, take a size smaller-the sleeve is not short-there are buttons.). I am not the first to take a fur coat from this seller... I liked the product very much .. take it safely-decent fur .... and also .... they do not send the goods right away so be patient.-it's worth it...
It’s really amazing ♥️