SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I really liked the body. I wear S, read the reviews took M and did not lose. The length is just, my height is 167.
Good body. I wear the size XS, s came up perfectly. Cotton. The only drawback: When you raise the hand of the open part, the bra is shown, which in principle with such a model is expected.
The goods came quickly, very well sits on the body, the only fabric such that all the villi cling to it, but the thing is very cool, so this minus is insignificant!)))
Body in the Ro came just in 2,5 weeks. The order is very satisfied. Size S on the parameters 87/64/90 came up perfectly. The quality is not bad, the material is pleasant to the body. Seller and shop advise!
For size 173 cm, hip 97, waist 71, bust 83 OK. However for bigger breast so it 95 will be OK. Prześwituje but for cielistej underwear is OK. For these money recommend
It 'S very fast, just two weeks. The quality is excellent, even surprising, given where ordered))) Knitted very tight and elastic, there is no pressure is not too tight no fees, great Body, took in two colors, red bright and rich'
It came quickly after a month, the track was tracked, at a height of 174 cm, OG 96, OB 98, took M, came perfectly, stretches very well and in length and width, knitwear of good quality and sewing is excellent. Comfortable to wear, where the cutout slightly slips on the bra, but quite a little. Prdovets advise!!!
Cute
Perfect body! My height is 174 cm, I was afraid that I would lose it with Rostov, but no, everything according to the figure, in the intimate zone does not press, everywhere is comfortable, the sleeve climbed effortlessly, tight. Fabric cotton, loop for fastening on the neck stretches, so that the neck does not press, I really liked the size m. My parameters: og 85, OT 73, OB 98.
Bodysuit amazing top quality!! Thank you very much❤