We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I loved it! It's perfect, soft and comfortable! Too bad I wanted to buy more, but shipping values went up too much! It's amazing!
A beautiful waistcoat, worth your money. I'll wear it. You could take a smaller size on my M. But, everything is fine
Chic waistcoat. Color and style corresponds to the photo. After washing, the color and shape did not change. The quality is excellent. As a gift sent a comb. Shipping fast. I advise you to order. In Ukraine, Kiev came in 20 days.
немного большеват, но наверное это я ошиблась с размером, ещё расческу приложили, приятно!
Buen producto, y con entrega rápida
Parfait ! Beau pull ! Je mesure 1,60 et j’ai pris en M, la taille est parfaite. La couleur est similaire. J’ai eu un petit peigne en cadeau, merci !
Good vest, artificial fabric, but it is expected. The color is pleasant, ivory or milky-something like that. Size s sat perfectly on height 163, 84/62/90. On the sides are cuts, came in a package × postal bag. As a gift there was a comb)) for a long time there was a parcel, but this is the problem of our mail. I ordered on August 25, the store sent quickly and 20 days later she was already in my country, but here I could only get the parcel in December. About this, I talked to the seller, we solved the problem, communication was pleasant.
I arrive in about two weeks and it's very pretty. Happy with the purchase.
Exact description! Same as the picture! Very nice! Pedi size M perfect! My height is 1.72. Sent fast
Very soft and good quality. The sizes are a little small but is a little detail. Arrived quickly. I liked a lot!!
Waouh as in the description, received in 9 days in paris. Super quality, very trendy and stylish. Size pretty good
Perfect, just like the photo, good quality. The only hit that took quite four weeks.
Fine quality! It didn't come so fast. But everything came together. Quite thin, but well sewn.
Ordered the goods in early October, sent very long. But for me it's not so critical, so I still put 5ku. Came the goods in cellophane. Soft to the touch, took the size of M. Perfect fit. Moderately oversize, then what you need! Og-95 ot-68. Put a comb as a gift. I did not communicate with the store.
I'm in a wild delight)))) originally the goods in the warehouse were not, and very long sent! But it came relatively quickly 3 weeks later probably before Tatarstan! As a gift comb put
Great, I thought it would be thicker but it's super comfortable. Gift comb. The app warned me of a cancellation of the shipment but I don't know it corresponded, it came in two days.
The store is just a weasel❤& Middot;❤I like this store, I will order more. For a long time I was looking for such a vest, here, I found it in this store. Very happy!) as a gift, the seller put the comb, nice! Quality is excellent) The size of the waistcoat S, I wear 40-42 myself, the parameters are 87-60-90. On my height 167 along the length of the waistcoat does not fill in the pants
Well... I like it. I would not find such a vest in the lower stores and for this price. True, the store sent for a long time. It was faster. If the shipment took more than a week, then on the way it was two weeks. Thin. collects pellets. But she's worth loving her.
Very cool and beautiful. The material is soft and pleasant. My size is S, but I ordered m so that it would sit freely on me. As a gift put a cute comb