SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The first phrase, when I put on my jacket: "What a cool one." Delivered quickly, somewhere two weeks.
On height 162 took the size of M. Usually I wear XS-S, but referring to reviews that the sleeve in the shirt in size s Short took M. In addition, I like that the model is an oversize. On quality, too, pleased. The buttons are sewn weak, but it's nonsense, I'll sew it. In general, I am very pleased with my order! I recommend to buy.
Рубашка качественная. Рукава коротковаты . Взяла размер M, на рост 160, ог 92, от 70
Aaaaaaa, just love, girls!!!! I wear Xs, height 167, I ordered a size M, so that it was a little loose. Quality-gun))))))
I liked the shirt, the fabric is quite dense, braided so let's say) there were threads, but they are easy to remove, it was easily parted. I'll change the buttons. My parameters are height 165, og84 from 63-ordered size M, sits well, freely, not in the guise, just to dress with a second layer, but not like a bag. The length of the sleeve is just right. On delivery stuck somewhere in the territory of China, then she was given a new track number and in the end the shirt came still on time, somewhere about two weeks before Moscow. To the store Thank you and good luck)
The order made 28.03, and 8.04 already took from the mail. Super) in quality, too, everything was arranged, quality fabric, woven. Corresponds to the description. It is made without jambs, the seams are even. Buttons hang out, but it can be seen that several threads. I'll change it, because I like it when it fits tightly. Thank you to the store for the goods!
Chic shirt, long wanted to order and here it is with me)) very satisfied with the purchase. At its S ordered M and did not burn, or then the sleeves would be short. The smell is factory, does not stink. Everything is qualitatively stitched and there are no comments. Delivered fast
Having read the reviews, I thought between the size of S and M .. Took M and was not mistaken! On height 152) a beautiful shirt) you can button buttons under the throat) you can with a belt) you can like a cape for a neat top and high pants! Thank you! Delivery is very fast) about 12 days
The shirt came quickly, 14 days in Mordovia) Dense fabric, on the parameters of the chest 86 size m oversize, but in the chest converges straight Thank you store)
Выглядит так же как на картинке, М на 158 106-76-100 подошло отлично, свободно, рукава как раз, почему то думала что будет более плотной, но по сути как кофта обычная, чуть толще рубашки. Пришла очень быстро, за неделю до Москвы.
Not a bad shirt, the size on me M, sits freely! The fabric is thin, I thought it would be warmer.
Cool shirt, parameters 84-70-90, height 156, size M-oversize as desired
A good shirt, sent quickly, received in a week. I washed it once-nothing stinks.
Отличная рубашка S, однако на рост 158 рукава впритык, ближе к коротким
All Super sleeves are a little short but it's not scary. The fabric is translucent. But I took for the summer and I really like it) this is just a shirt, not a coat is not a jacket, namely a shirt) the buttons are badly held, but very beautiful, the smell from the product is specific of course, I read here somewhere about it, For me it is not critical I will wash simply.
In general, not bad, but strange cut. The line of the shoulder is almost on the chest, in the photo you can see especially in the buttoned form. Quite a lot of sticking threads, and yes, the sleeves are short. To my height 1.64 only. I think that you could safely take the size of M. My parameters: og 81, OT 60, OB 86
Shirt of good quality from dense material. I took the size L for height 175, it just. There were many threads, but not critical. Looks good and unusual
She's amazing. On the growth of 168 short sleeves, but it does not spoil it at all. On the internet it is sold from 2500 rubles thanks to the store. In the Instagram, I wrote an extended post for this shirt. Please contact!!!
The parcel was tracked throughout the way. She came to me in 11 days. Shirt of excellent quality. I really liked it.
Shirt class! On its parameters 90x73x99 took M and did not lose, then what you need! Sleeves exactly in my opinion the height and length of the ass covers.