We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Veľkosť sedí,kvalita šitia Super, už me chýba Len White
Delivery to Belarus: 48 days. The track number was tracked all the way. Packaging: Postal package + native transparent package with sticky tape. On its parameters 82/61/86 and grew 165 cm, guided by the store's table, ordered the smallest size s. There is a corresponding mark on the product. The body of the village is good, especially since the volumes are adjusted by the back ribbons. On my height in length, the update is great, but under shorts or jeans can not be seen. I think girls with a height of 175 cm. It will be perfect. The quality of sewing is good: minimum stinging threads, seams are smooth, no foreign smell.
Dobrá kvalita som šťastná them it Krasne
The shipping was fast "given the pandemic" and discreet, it's very soft and the stitching is very good and the corseting is very secure, it's a very nice product and I'm happy with it.
It's lovely the lace fabric is elastic and the ribbon it brings is super long
Very nice! Elastic fabric. In store it would cost 30 or more.
Ordered 27.03.20, refunded 28.03.20, received 20.04.20. At the height of 175 went perfectly, ordered 2 pieces immediately from the black as wide sleeve, more loose. Measure without lacing, not fastening without underwear, the fabric stretches, very soft, nice like Capron pantyhose to the touch))) if dressed under the bottom with a low waist, there will be parts of the bare body in the hip area, as the cutouts are overstated. This is my first order during the pandemic and the body was a little dirty, as if it was worn or it was stuck in the dust. It's not scary to wash everything. But I worry that this dirty look will remain, I hope it is not a shade of white anyway.
Crazy Beautiful bodysuit. The reviews are true, take the size bigger, it is stretched and stretched by lacing. at the height of 169, at the age of 86, from 73 and about 98 size M sat perfectly. Read the full review on Ali sophie_med
Gorgeous kupiłam 3 I am mega satisfied. Lace soft nice feel recommend & thank you very stores 10 *
Delivered quickly, body of their money worth