SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery, in 12 days to Orenburg. I took the size M for height 161 and my 44R. Slightly cut the length of the pants and sleeves more. But this suit involves oversize, so it looks perfect.
Suit bomb! I wear m-l, I took HL to be more. I really liked how it sits and the length of super height I have 173. Weight 73 kg. In the gift received socks. Thank you store.
Dear Seller I do like this set, and I love the color of the set.How ever it is too big.But I will have it altered.
Товар полностью соответствует. Но фотографу респект -сфотал круче, чем смотрится в жизни. В качестве домашней одежды и гулять с детьми во дворе -идеально. Стрелка на брюках прошита, не расправляется
The costume is good. bought daughters, size S, approached me size 46. the daughter drowned in it. very upset.
The suit is cool, pleasant to the body, and the outside is a bit smooth (I think that the impurity is synthetic to allow it not to lose color and not to be covered with by Size in size. I took M, it was necessary to take S. Pants are long, the sweatshirt is free. My parameters are: 165, 90/72/92. Pants are not as wide as in the store's photo, I think that in my photo it is noticeable. Slightly shines the underwear, but not critical, if you wear it in color.
The product is Perfect and just like the photo.and it comes with gift! Thank you. But it took a long time because it was in customs and I pay more 30€! It end up being very expensive!
Rarely write reviews, but here I can not help but write. Most importantly, the length of the trousers is excellent for height 175, and sleeves too. Looks oversize. Synthetic fabric, but soft and pleasant to the body. I took it to wear at home. Very happy. I think that you can take more colors brighter for everyday wear
Nice suit. Synthetic fabric. On the Russian 52/height 165 took XL. The size matches. There are a little jambs at the seams, but only from the wrong side. I did not communicate with the store. The track served. Delivery just over two weeks.
Костюм приятный к телу , на рост 173 вес 60 брала М, слегка большеват. Можно было брать S. Качество хорошее. Ткань просвечивает, но это не проблема
Soft, comfortable. There are pockets. Thank you. Recommend
It came quickly, on my height 168 sat the suit perfectly. Both the sleeves and the length of the trousers sat perfectly. In general, I really liked the suit, I advise
The costume is cool for its money, for parameters 86-65-95, height 163, took M, it was possible to size smaller, but it turned out a good oversize, I I I
Nice suit. Qualitatively sewn. But not as voluminous as in the picture. And the fabric in the picture looks denser and cotton. In fact, it is more synthetic, but pleasant to the body.
Amazing costume! Quality chic! Highly recommend! Description was accurate, the color is perfect, the length is perfect, not short. On the parameters 168-88-61-89 took M, it turned out an excellent oversize. The store attached cute socks to the parcel. Order arrived in Moscow very quickly
Well, it took a while, but it's been because of the k climate. We 've already had my power. Thank you.
The order came very quickly! Literally 10 days before Rostov-on-Don. On the height of 170 cm 89x64x90 size L is too big, in principle it looks like in the photo, he shouldn't be tight.
Got very fast. I haven't unpacked yet. Thank you for the gift-socks. Five! Happy new year!!!
perfect quality,and the pattern is same as pictures,recommend!
nice suit,nice color.Ordered size M and it match the size table well,recommend!