SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cool T-shirt is not an adhesive drawing as a gift came a comb
Рост 172, от 72, взяла размер xl чтобы майка была как оверсайз, не пожалела, она не сильно большая, в самый раз, ткань качественная и плотная, приятная
Cool T-shirt! The quality is excellent, as in the picture. The store communicated throughout the shipment of the order, sent 8 days. Well, everything is fine, I recommend <3
Good one! The picture is also cool, like quality! it's a pity just sleeves for girls are wide. size took the smallest
Long waited for the shipment, but the goods are just excellent. Very dense cotton, good print, even seams. I hope that everything will be OK after washing. Daughter, 14 years old, glad.
Bombically! the fabric is not synthetic, the sticker after the first wash will not fly away. plus there is a comb and there is some coupon for what I want.
T-shirt cool, pleasant fabric, print sticker :( took the size L (my height 170) if you think to take or not take) for such a price it is awesome
Guys, it smells much, but in general a very dense, good T-shirt, with a clear seal, put another comb, for such money in general, I recommend everything perfectly.
T-shirt came very quickly, the fabric is pleasant, the quality is good, the seams are neat. As a gift put the scallop. Purchase is satisfied, thank you to the store
Соответствует фото, приятный материал. Даже прислали расческу в подарок :)
Качество хлопок+полиэстер, не 100% хлопок. Имейте ввиду, если кому-то это важно. Чтобы было овертайз, то берите. XXL, я 161 и вес 48, для меня XL не такой уж оверсайз. Доставили быстро. Цвет неожиданно приятный :)
All is well, but ordered gray color and came White
Very cool T-shirt! Recommend :)
Very beautiful color and print is good quality, if you want it to fit as big as in the photo, choose the bigger size.
T-shirt super class I advise everyone. The print is super, the quality is not worse, in short, we take it.
ЛУЧШАЯ ФУТБОЛКА (рост 178, вес 74)
At 80-60-90 took M, too oversize, you could safely take a smaller size
I am very satisfied with the goods, good quality, the material is similar to cotton. But pay attention to the inscription before you order)
Chic T-shirt! Not synthetics, the material is very pleasant. Exactly the same as in the picture! Almost uncrumpled came. I wear XS-s, but I took L to be an oversize. I advise everyone. They also left a small gift :) I put laik on the store, I will order more in this store.