SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bottom is not even. But the impression of the skirt did not reduce it. Size M in Russian 42-44, with the growth of 160 villages is excellent!
L fits US 12
Skirt bomb, ordered a friend. Fast delivery and everything corresponds to the description
The skirt is a bomb. Soft, feminine, flowing, gentle, does not crumple (because crumpled in fact), it is washed together with ordinary underwear, at each step it moves very beautifully. I feel attractive in it. Full sun, bottom lining. Shines very slightly. I bought white. I really like what shines through. White underwear stands out, and body is not visible. Perhaps more saturated colors do not "glow". Equally good looks with sneakers and with shoes.
gorgeous. well made. love them. thank you store.
Beautiful colour
Très contente. C'est ma deuxième commande. Jolie couleur, matière agréable et bien longue... Livraison plutôt rapide en plus !
Спасибо продавцу, товар пришёл очень быстро, все так, как описывалось. Юбочка легкая, все швы аккуратно обработаны, края ровно подрезаны. Очень довольна
Took around 2 months to arrive. It's very soft and smooth, feels like 100% cotton. Even though it's double layered, the fabric is still thin and kind of translucent so I recommend wearing underwear that matches your skin tone or the color of the skirt. I'm 168cm tall but it's still quite long and has to be pulled up to my ribcage so it doesn't drag on the floor. Overall, the quality is reasonable for the price and I'm satisfied with my purchase.
Второй раз заказала. На этот раз для знакомой, которая видела юбку на мне. Ей она очень понравилась. Доехала до Москвы за 10 дней. Фото моей первой юбки.
ткань очень приятная, лёгкая, качество понравилось
On the way 14 days to St. Petersburg. Skirt dream. Light, pleasant, the fabric breathes, cut the sun, to my height 156 and from 95 came perfectly. Length in the floor.
very beautiful
Продавец супер! Юбки тоже супер. Заказываю 2 раз. Попросила продавца прислать до определённой даты все выполнил. Еще раз спасибо. Чуть позже дополню отзыв фото
Очень хорошая юбочка. Материала много. Как на фото, цвет немного отличается. Думала красный, а он кирпичный, цвет ржавчины. Но все равно очень довольна. Материал натуральный и юбки, и подъюбника. Подъюбник узкий, я распарола. Хочется резинку послабее, давит немного. На рост 171, размер L хорошо. Буду заказывать еще в других цветах. Попробую XL, может резинка будет покомфортнее.
Nice skirt, I fell in love. I want in other colors
Very cool skirt. Treating comfortable. She came very quickly in three weeks. The material is similar to Linen. very liked, I recommend
Everything is fine, the skirt has approached. Height 170, at the waist elastic and stretched and holds well, does not fall off.
Nice skirt. Took the third color. The material is natural, light. Size L for height 164 to the ankle.
Super. Mano ūgis 174cm. Spalva typewriter skiriasi Nuo pardavėjo photo.