SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Спіdnytsia just chase Zamovila on the girth of the Talia 74, the girth of the stegon 94, pidiyshla idently. In the world, 168 dovzhina on centimetriv 15 lower Kolin. Double priemna on dotik, woven tzipka and tovsta, looks more stylish, purchase pre-war at all 100% A skirt is Ordered for waist girth 74, hip girth 94, went perfectly. Very nice to the touch, the fabric is thick, looks very stylish, I'm 100% satisfied with the purchase. Thanks!
On my parameters waist 64, hips 93 took 34 size, sat perfectly, not in the guise. The package reached Ukraine unrealistically quickly, probably, weeks 1,5. The color does not match very much, it is not gray... And an electrician with Violet a little... The fabric is excellent, does not shine through, dense
Came in 2 weeks in Voronezh, awesome skirt
Carefully read all the reviews, took on its parameters waist 67 cm, hips 94 cm size 34. I sat down as it should, as if sewn on me. the color is gray with pink, very beautiful. the photo does not convey all beauty. sent from Turkey, to Ukraine reached in 10 days. When others are waiting for 60 days (((I'm happy as a Elephant!!! put a gift gaskets 2 pcs)))) have fun!
Super skirt! Stylish looks black! In the photo only from the package is not smoothed out!
The skirt is excellent, I recommend, it corresponds to the picture. There is no smell, the seams are even, the threads do not stick out, the color is saturated. On its parameters waist 86 cm, hips 99 cm ordered 38 size, sits perfectly. Who has 2-3 cm by the parameters more, you can also order 38 size. Elastic band on the belt inside. Skirt looks expensive
I got it fast. Very good fit on the figure. When choosing was based on feedback. I liked it very much. No doubt I recommend!
All is cool. Looks like the pic. The only thing that got me very disappointed is customs, ehen it was shipped it has one tracking number and when it got delivered it had another sticker with new tracking number on top of the old one! For this reason it cost me so many hours , waiting for post worker to find this parcel :(
Delivery pts fast, 2 weeks to Minsk. at 50 size the skirt is free, it was necessary to take a smaller size. My height of 173 cm. The color is rather mustard, the fabric is dense, the skirt is beautiful. I will wear it, I can shorten it a little.
Gorgeous! I'm usually a US M (6) and ordered a 38 but the sizing is generous so it doesn't fit tight and the color is as vibrant as the photo. The store shipped very quickly. I'm very pleased with my order!